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February 2024 by Marisa Firth
Corporate store, yay!!! We LOVE coming here- they are very knowledgeable and we’ve been helped so much. They’re thorough with their processes and very kind. Other stores are a bit more wishy washy with their knowledge
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December 2023 by Aidin Dastpish
Garrett did an amazing job!
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November 2023 by Kelsey S.F. Wells
Super great experience at my first visit. Garrett and Sebastian helped solve all the issues with my watch, and also upgraded another phone. We were in the store a while and they were friendly and pleasant the entire time.
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November 2023 by Melanie Menlove
Had the most amazing experience with Ty! If you need anything from t-mobile come see Ty!
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August 2023 by Arlan Freeman
The people there were friendly and helpful. The service was great, I was disappointed because I've seen the Samsung S23+ for less than you are selling them at other stores.
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July 2023 by Rylie Kent
Sam helped me trade in my phone and was super nice and fast! Super grateful
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July 2023 by Alex
I have been over 17 years with T-Mobile!! I have stop by to this T-Mobile store in South Town mall to add one LTE line to my Samsung smart watch. The customer service name was SAM, he was very new try to add the line but was not sure and kept asking his other two team members it take over 50 minutes finally gave me a new phone #. However he did not activated correctly but it was not working. went back reported issue, He did not even said sorry for all trouble and waiting time I was patiently waiting for him to fix the issue. He was not sure hot to fix it and My kids was rushing me to go home. I have askedSAM please either fix the issue or cancel the line so I take my kids home. He said not sure how long it will take to fix my new line issue!!! instead of apologies me called me rude. Really is this service T-Mobile provide to loyal customer like me. Sam you wages pay by customer like me and without customer wont have a job. I strongly disappointed from T-Mobile service from this store. I would not recommend anyone to buy any device or services, due to been so careless and disrespected to customer. I will disconnect all of my phone lines and move to Verizon wireless.
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May 2023 by wattermelon 1
They lost a sale and my business. There were two people working a sales person and a manager. The sales guy was helping a kid with his new phone. The manger was talking to his dad about football and totally ignored me for several minutes, even after I asked for help. He held up his hand like "1 minute" and kept talking about football until I walked out.
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January 2023 by Makayla Lewis
Our experience started off bad and got better thanks to the employee named Tyler. He was incredibly helpful and was able to jump in to help us when his co-worker was being rude, difficult, and refusing to even listen to us. Thank you to Tyler for your patience and helping us out and your great communication skills.Edit: don't you love the cookie cutter response every negative review gets
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December 2022 by PlayinWith Panda
Went in to switch to T-Mobile from Verizon and the switch was effortless. I had two phones that were already paid off, and we were able to trade our IPhone 11, and IPhone 8 both and we got IPhone Plus’s, super simple was a great experience. Thanks to those who helped me :)
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December 2022 by DEADSHOT Gaming
Had a great experience thanks to my friend Zack he was very helpful I had all the help I could get, was in and out within the hour highly recommend this place!
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December 2022 by Dalessandro Perez
The staff here is amazing! I dont usually leave reviews but these guys where A-1. One of the better T-mobile locations in the salt lake area
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December 2022 by Mackenzie Wagstaff
I recently went to this location after a terrible experience at another. I was greeting warmly when I arrived. My associate was Blaze and I have nothing but a beaming reviews for him. I told him exactly what I needed and he made it happen. He was quick to respond with all of my questions and concerns. Thank you for the ease you gave me. I’ll travel the 30 minutes each time to be assisted by you.
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December 2022 by Andrew Gonzalez
I went to t-mobile and they did a great job helping me find everything I wanted. 10/10 would recommend
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December 2022 by DreemyDreem
Just left my old service provider and joined T-mobile, The manager blaze did awesome and was very informative. Set us up with 2 new iPhones quick and easy!
