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February 2024 by Remmy B.
This is, perhaps the worst establishment I have ever done business with. I was recommended to Tanner transmission by someone, and so I was looking forward to getting good service on my Ford F150. However, when I would check in and talked to them, they were very reassuring that they were working on my truck and getting everything done on a timely manner, but it was taking longer and longer to fix. Kept going, and they kept reassuring me but they were delaying and were just downright terrible at their jobs. After it took them a month and a half to replace a transmission and it was time to pay, I asked for a discount because of how long it took, and they told me no, so I even talked to the owner, and he proceeded to talk about my personal life, because he knew somebody I was related to, and insulted me, and refused to give me any sort of discount. I was so thrown off and angry, I couldn't believe how unprofessional he was. Do not take your vehicle here. This is the first review I have ever written, because I was so surprised at how bad this business was, I decided I needed to write a review. After a while, I found out the reason they took so long to fix my truck was that they had fired their entire staff, and we're not letting customers know because they didn't want to lose business. Very unprofessional.
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January 2024 by Rob McCombs
Jim took great care of us, highly recommend his services.
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November 2023 by Dave Lamb
No nonsense like upselling and good work!
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October 2023 by Kelan Loch
They did a great job fixing my torque converter on my 97 F-250.
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October 2023 by Glendon Davis
Needed full transmission rebuild. Got it done super quick. Plus 5 year warranty is nice
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September 2023 by Alexander Castle
Took two and a half weeks to refuse service, would not offer any solutions, I have never seen a more disrespectful and dishonest business.
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August 2023 by Dallin Wood
An awesome experience. We took in my car to get it looked at and they solved our problem quickly and efficiently. My car runs better than it has in yearsService: Transmission
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July 2023 by BJ Bowler
Sergio was fantastic, too us in and double checked everything, showed us what was wrong, assured us we'd be OK, and to go on the way. Mr tanner double checked with the tech and Mrs phillis tanner was wonderful to us. Thanks for the wonderful help! You made our life better!!!
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July 2023 by Nick Bowman
The owner Jim is NOT personable with people at all. I've brought a vehicle here a couple different times. Always seems to make me feel like he wants to push me away and not accept my business. Recently tried taking my car in for a noise that was happening. It sits at his shop for 5 days, doesn't call to notify anyone with an update. Quite ridiculous Jim if you're going to run a business you NEED to do better. I always feel like Jim barely has a clue what's going on in his shop. If it wasn't for having a warranty I wouldn't be coming back.
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July 2023 by mindy sipes
I would not recommend Tanner transmission to my enemies. We had a transmission done here we took back several times to have fixed and it still leaks. Can never get the vehicle in and when I did they told me I had exhaust problem took it to a muffler shop and nothing was wrong. They told me it was a transmission problem so here I am trying to get it back to them. We have decided at this point to go somewhere else and just replace with a new one since the one they rebuilt is trash.
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July 2023 by Colette Braithwaite
Posting what happened to our friend with this company! Beware!!!"I want to “gently”, just to save my own dignity, alert my friends and family what to do or not do if you need transmission repairs of any kind. First of all, make sure you check out reviews on the company you are planning to go to, such as “Tanner Transmission”. I wish I had! What should have been possibly 2 parts costing around $1000 ended up being a rebuilt transmission, do to their mistake, costing in the end $7000. They had our truck for 9 months waiting for a part. Our truck came back with dents, scratches, and a tail light broken. They didn’t even have the decency to tell us about any of it. To save you time, money, and a lot of stress, please think twice before going there. They are incompetent, unreliable, and dishonest. Just sayin ?"
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July 2023 by Darlene B.
I recently brought in my truck for it's annual service. I didnt have an appointment but Jim made time to fit me in. I've gone to this shop for years and I wouldn't go anywhere else. I don't normally like to refer friends but I've referred a couple of guys from work to Tanners. I've had nothing less than exceptional service and quality workmanship from this company!
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June 2023 by Jarom Xochimitl
Excellent service here. In 2020, Jim (and Co.) installed a high performance clutch system in my Tacoma. They did a fantastic job, and the parts worked as expected.When it was time to change out the parts they again performed the work, just as well! Prices are fair, and an excellent value for the quality of work! Thanks Jim!Service: Transmission
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June 2023 by Joshua Harris
Very satisfied with the work at Tanner Transmission. They diagnosed and fixed my Chrysler town and country minivan. I had previously taken my vehicle to a general mechanic and they were not able to complete the work in a timely manner. I was surprised that the cost was nearly the same for a transmission professional.Service: Transmission
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June 2023 by Nathan Rimington
I had them rebuild my transmission in 2003 and have had no issues with it. I bring it in every year for a service and check up. The crews over the years have been awesome and professionalService: Transmission
