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October 2023 by Mark B.
Very Positive Experience. Thank you Erica W. for the help. Long time customer and never disappointed with Great Customer Service at this location, 9400 S 2000 E Sandy.
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June 2022 by Tony D.
We went into this Home Depot to buy a dishwasher and paid an extra $129 to have it installed. When it showed up the installer said Home Depot does not allow them to use the hard wire in place from the previous dishwasher to install it. This was never communicated to us during the sales process, so now the dishwasher is sitting on the kitchen floor. If you can't do the install do not charge for it and schedule it. Best Buy from now on
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April 2022 by Luciila Hernandez
A employee name Shabah SA another employee. Teach your employees not to SA other women. Fire him!
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April 2022 by Kaylee H.
The worker Shahab followed me out to my car and kept harassing me for my number. Tried to grab my wrist when I reached for my car. I'm never returning to this location again I feel extremely unsafe and uncomfortable and will be pursing legal action.
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April 2022 by Shayla M.
One of the employees Shahab was very sexual towards me and rude to my husband. I repeatedly told him that my husband is the one who could answer all of his questions but he insisted he couldn't talk to a "thug p**** b***** and that he needed to talk to someone that was so fine. I was horribly offended and disgusted with his behavior. I was going to keep quiet until I ran into another employee to complain about him and she told me that he shouldn't even be working with them because he has sexually assaulted many of them and yet you refuse to fire him. This is disgusting and I will not be coming here again.
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February 2022 by Wendy N.
Saturday the 19th at 7 pm I was told they could not mix paint that it was broken. I returned on Sunday the 20th and they looked at me like I was crazy for asking if you could mix paint. So I don't know if I was lied to on Saturday. Greg at customer service I asked for help ringing out he told me to move heavy items to a different place and put on a counter that they did not fit. For the whole transaction did not say another word questioned if got 50% off tag priced, asked manager. Did not say a word to me, I asked if ready for payment. He told me I had to wait for the manager to give approval for the discount. Then did not remove the security tags until I asked. Just very unfriendly facial expressions annoyed. Usually a friendly store helpful to find items. Lady paid cash for items she wanted to return and was told could not get store credit... is that usual? Just left items and said she did not want either way.
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December 2021 by Adam J.
I am a contractor and go to home depot all the time. I live nearest to this one but avoid it like the plague. Never has anything in stock, and their costumer service especially their pro desk is atrocious.
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December 2021 by Chris H.
This review is for a carpet installation I had done. I needed a carpet for a converted basement room, and chose a simple commercial grade through the Home Depot website. I placed the order online, and then spoke to someone about an installation date. It took three weeks for them to send someone, but the woman who did the installation was prompt, professional, and knew exactly what she was doing. After about two hours the space was newly carpeted and look fantastic. Very highly recommend
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November 2021 by Jeff H.
I placed an order with them my order kept getting delayed for one reason or another costing me thousands of dollars I will never shop with the Home Depot again. So disappointed
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August 2021 by Paylish P.
Someone needs to do a cart run, get enough sod in stock, also don't tell me to lift and shift stuff in my cart to get to the barcode on something deep inside my cart. I DONT WORK FOR YOU, YOU LIFT IT OUT OF THE CART
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July 2021 by Jason C.
Do not purchase any major appliance here. And Do not have these guys install anything. They brought over a non functional dishwasher then just told me to call the manufacturer for a rep to come out and look at it. That was a month ago. Expect a lot of time on hold and a ton of passing of the Buck. Art Blank I now understand how you guys blew that Super Bowl.
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July 2020 by Samantha Z.
Every time I move into a new area, I luckily find myself less than a few miles from the nearest Home Depot. My new place is no exception. I have found all of the staff here to be extremely friendly and very helpful. We have come here for a myriad of reasons.....Christmas decorations (highly discounted after the holiday), paint and supplies, and most recently....an umbrella stand! I have been all over, searching online and in-person, to find an umbrella stand. I thought I was somewhat screwed until someone at another store mentioned Home Depot. I went online and found that the stand I wanted was in stock. We picked it up easily this past weekend for a pretty affordable price....and now we are reaping the benefits. Thank you, Home Depot!
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June 2020 by Jeffrey S.
What is this place, Brigadoon? How, in my adult life with the world's information at my fingertips and a Yelp app that knows all businesses, just how did I not know this place exists? I have been out searching for the right peach tree and searched for Home Depots in the area and was baffled by this address. In my mind, Highland Drive stops at 9400 S. That's where it stopped when I was a kid, and apparently my brain still thinks this is the case. But no, there on Highland, the road south of 9400 starts to bend and on the west side of the road, there it was, tucked back in there. Like a magical, mythical place in story. I had been to two other HDs that day, and this one by far was the most calm, least busy (this was a Saturday) and most organized. I don't think it's the first place others think of, either, so that explains the brief bit of sanity in a COVID world where we now wait in line to enter. It was tidy and civilized.
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May 2020 by Candice S.
Poor service and unqualified help. "I don't know" was the most common answer I could get out of any of the employees. Waited 20 minutes to get paint, had no one come help and then walked into a conversation of some employee literally saying "That's not my job" when I attempted to find someone to help. Would NOT recommend Home Depot.
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April 2020 by K P.
Very poor customer service. Purchased a washer and dryer from this store. Multiple problems with delivery. Twice they delivered a broken (cracked, dented) dryer. Every time I had to call to reschedule a new delivery I was on hold for at least an hour. I was informed that there is a design flaw with the washer I bought and countless customer complaints about the dryer. Called Syd in Appliances. She was rude, it was like talking to a brick wall. Didn't care about the problem and refused to talk about or help with a resolution. Extremely rude. Informed me that they "just sell" the appliances but don't stand behind what they sell "once it leaves the store it's your problem, not ours". Unbelievable. When I shared this with the repairman, he was not surprised and said he hears all the time about her poorly Home Depot treats their customers. After the purchase and all the nightmares and headaches, I was warned by several service repair persons to NOT by appliances at Home Depot because with appliances, they don't care about the customer. They said the best place to buy appliances is Lowe's. Wish I had known.