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January 2024 by Yer Done
Get your money out now.
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August 2023 by Tannia Ross
Branch manager Eric is an attentive, smart, problem solver. I’m not easy to de-escalate, but he did it smoothly. Wells Fargo should thank him!!!
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August 2022 by N K
I have paid money for the service, but have not gotten what was expected and promised. They would were not willing to correct their mistake at their expense.
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March 2022 by Hillary Sorensen
Christian went above and beyond! We stopped by this location after going to another branch and having a terrible experience. We were told we had to make an appointment, we said we would like to make one and the teller told us she couldn't but here is a QR code to make one. 3 employees standing there just watching, no other customers in the branch, horrible. So we went up the road to try another branch. Luckily, it was a much better experience. Christian was patient with my elderly mother who is slow to answer questions and a little forgetful. He could read the situation and ask the appropriate questions. We were ready to close the account, but Christian turned the experience around 100%
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September 2021 by Ario Y
Even one star is too many when it comes to this bank/branch.I have been with them for 38 years and finally decided to pull the plug on them for horrible customer service. The rude and cocky branch manager didn't even bother asking me why I'm closing my account with them after so many years. In a nutshell, Wells Fargo doesn't give a hoot about its customers. I will not give them a penny for rest of my life.
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June 2021 by Jeremy Neff
I setup an appointment for noon and they made me wait around for them. Horrible customer service.
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May 2021 by J Ram
We have several accounts here and never an issue. Always friendly, prompt and professional.
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April 2021 by Shontai Simon
Very very unprofessional and the branch manager is rude as hell! We just sat there for 45 mins waiting on him to come talk to us but he looked at us 4-5 times and never once came to spoke. Never go there if you never anything other then a bank teller.So sad that this is what the banks have become when customer service is key and the manager doesn’t even care to say anything to us. We are so upset and to be treated with so much disrespect is unbelievable.
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August 2020 by Dylan Sorensen
When I went to this Wells Fargo to get my money from my check, I went to the drive through and had to wait 5 minutes before being assisted. They assisted people that came after me which is extremely unfair and unprofessional. I put my check in with my ID and they gave back my ID with the money in an envelope and I drove away. And when I parked to check the money they didn’t me the correct amount that was on the check. I should’ve gotten more money but they didn’t have the decency to do that. Extremely unprofessional.
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August 2019 by Mikhail Karniayenka
This branch is so much better than the other one in Draper.
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January 2017 by Carl Sarahs
The drive up tellers at this location are always friendly and cheerful. Highly recommended.
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September 2016 by Leah Jensen
Wells Fargo has been my bank since I was 13 and this location has provided nothing but amazing customer service! They are always so friendly and helpful.
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December 2015 by Ivan Donkey
Much less crowded than other branches and well located if you need quick access while shopping around here.
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December 2015 by UT M.
This branch is poorly managed. They are completely unaware of what it means to provide good customer service and are uneducated about the services they provide. A total waste of time.
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September 2015 by Michelle S.
The drive thru is really inconvenient to get in and out of, as is the ATM. The bank sits in a weird location between Smith's and the Post Office. You often have to contend with the semi trucks that are headed to the back loading area for Smith's, it can be a pain with all the mail trucks in and out of there, too. Recently, we had to have something quickly notarized (last minute) and we were able to get it taken care of here. It was a really quick process and surprisingly, there wasn't a fee and we weren't even asked if we had an account with Wells fargo! I am not a big fan of the traditional banking system at all, but this place has met my needs and serves its purpose.