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April 2024 by Meg Campbell
They wouldn't accept gift cards at this location. Otherwise, no complaints.
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March 2024 by Alexi Girdauskas
It is not like the other locations. Why are they differentThey don't even use the rewards program like the others.Don't waste time coming here because they are very slow.
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December 2023 by john eubanks
Great food. Great service. We ask for our sandwiches custom make. They make them right everytime. I love the place.
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December 2023 by Christopher Bodmer
Everything you would expect from Einstein bagels . . . Really good bagels, good service, although their drive-thru speaker is pointing towards the busiest part of the street, so they struggle hearing and oftentimes have you pull around to the window. That's more of an inconveniencefor them than me.
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December 2023 by Luke Degraffenried
I go here every morning for a sandwich and I’m never disappointed. Food is delightful and so is Sadie. She is very professional, does a very good job and looks good doing it!
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December 2023 by Chris C.
I love Einstein Bagels, but, this location keeps shooting themselves in the foot. I understand it as an Express location meaning they don't bake the bagels at this location. But, they don't help it when they toast the outside of the bagel instead of the inside. The Provo and Orem locations toast the inside like normal. Why do you toast the outside? The bagel just ends up burnt and super tough on the outside, and cold on the inside. I asked once why the toast the outside instead of the inside and they said because it causes the cream cheese to melt and squeeze out. While true, this is what I love about a good bagel. Having lived in New York and having amazing bagels there, I can attest that this is the way a good bagel should be. Please consider changing your ways, or at least give the customer the option to ask for the inside to be toasted as normal. For now I'll have to make the trek to Provo to get a decent bagel.
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October 2023 by Amanda Hansen
Got a bacon & cheddar on a cheesy hashbrown bagel. Service was fast and friendly. The sandwich was hot and plenty for breakfast!
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September 2023 by Anna Hemelt
Quick service. However, I ordered a pizza bagel and the bagel was completely undercooked. It was chewy and mushy, I couldn’t even have more than a few bites. I would have waited longer if my bagel was actually cooked. Disappointing and gross.
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August 2023 by Anthony Bunker
I hate this place don't come here it sucks they almost always get my order wrong don't give me half my food go anywhere else don't come here I pay and get none of my food I hate leaving bad reviews but these guys suck
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July 2023 by TL Felt
VERY small location, as well as selection. Staff not very knowledgeable. Speaker in drive through not working, had to go in. Pretty disappointed
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July 2023 by Gregory Dayley
It's an "express" location. They have like 8 bagel varieties and don't participate in the rewards program. The menu is also about half of a normal store. Service is also slower than a normal store.
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July 2023 by Bunker Family
Waited for 20 minutes three times with 4 or 5 cars behind me and got told to wait two of the times and after 20 minutes with no answer at the order line, I had to leave at the drive through. They need more employees or better employees that actually care about getting to their customers. Don't have a drive through if you're not going to use it. Please do better Einsteins. You're losing sales and losing loyalty pretty fast at this one. Want to love you, but very disappointed at this time.
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July 2023 by Monique Young
This is by far the worst experience I have had with Einstein the selection was next to nothing and you are supposed to have cage free real eggs got home I may as well have went to McDonald’s the egg was a fake egg patty and they don’t even have any bagels!
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July 2023 by Joseph Holmes
Stellar customer service! Especially from that one guy! Great bagels! My new addiction!
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July 2023 by Melvin Rumpkiss
I’ll be honest that I did not have high expectations for this place. But after what I saw, I felt the presence of god himself. Every bite of the bagel I ordered was like I was being mauled by a bear. I was not eating the bagel, the bagel was eating me.
