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December 2023 by Krista Confer
Andrew saved the day! He helped with a return today when customer service couldn’t help over the phone. Super quick to get in and out of this location, and they even looked through my account to see if they could save me more money. So lucky to have this store and team in Saratoga Springs!
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November 2023 by Amy Mathison
Andrew was amazing and helped us get our new phones set up! He spent all the time we needed to get us taken care of. Couldn’t have had better answerimg all of our questions. We will definitely be back. . Thank you Andrew!!
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September 2023 by Static Quacy
Clark has been awesome! Helped us by walking us through every step of getting new iPhones and new phone lines. Also suggested an awesome deal to throw in with Apple Watches and left very satisfied with the experience. Andrew helped us pick out the best options into the new lines and phones
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September 2023 by Lisa Gottlieb
The clerk named Clark was super friendly. He was efficient and explained the changes that we did to the account. I felt very heard in the store by Clark as well as his manager. I would definitely recommend this location if there's any needs on your account
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September 2023 by BMX LJ
Clark helped me and did amazingly! He helped me get the best deals I possibly could, and everything went very smoothly. It was fast, and easy. Clark was very friendly and helpful!Andrew was also there and was very friendly and talkative!
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September 2023 by Ashleigh Dechant
Jacob was very helpful and efficient when I came to him with my phone stuck in SOS mode and my watch wouldn’t work independently. He was able to fix both problems quickly and put a new screen protector on for me. When my new phone arrives I trust that he will get everything set up seamlessly.
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September 2023 by Edgar Lucas
We went in to upgrade our phones and couldn’t have had a smoother process. We were pretty much in and out. Jacob was very knowledgeable on the products and was very helpful!
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September 2023 by andrea domino
Andrew is a lifesaver!!! He was willing to stay late for us on a Saturday night close to closing hours. I had left my phone at the airport before our vacation, and didn’t have time to retrieve it before our flight. The airport was willing to keep my phone till we were returned from our vacation. Since we were gonna be out of the country when we landed in California we headed to the nearest AT and T store, and bought a new phone, before catching our cruise ship. (Shout out to Andrea in the Long Beach Store). When we came back to Utah Saturday night we we headed straight to our local AT and T store to reactivate my old phone (I wanted to keep my old one because I have 1TB). So we decided to gift our daughter the new phone we purchased. Andrew was willing to stay late to help us figure out how to do all of this. He also reset our daughter’s new phone for us so we didn’t have to figure out how to do this after delivering the phone to her.I can’t begin to express how thankful we were for his customer service when it didn’t really benefit him in anyway, other than just plain good ole great customer service, and being a great human being. He could’ve told us the store was closing soon, and he didn’t have time, and we would have to return Monday. I hope you do whatever it takes to keep him around. He’s a really good one to keep!Also, might I mention when we walked in he was helping another family. He not only took care of their needs, but was willing to assist us with our needs as well.
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September 2023 by Jayson VanLeuven
Andrew is a top-class gentleman and store manager. He opened the door for my wife who was clearly not in a position to do so herself as I was gathering things from my vehicle. He did not make us feel pressured and was professional the whole time. If you're looking for honest work and good Ol' customer service, then this is YOUR spot! Did I mention that the place smelled wonderful? 10/10 experience. Thank you!
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August 2023 by Beverly Ray
I went in a few days ago to ask questions about phone options and Jacob was super helpful, polite, and informative. He was patient with my questions and super patient as he helped to transfer the data from one phone to another. When other customers came in to the store, he politely asked if he could address their needs. Thanks, Jacob!! Keep up the awesome work.
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July 2023 by Adriana Jones
Andrew was amazing! They had just closed but he stayed and helped me change both my screen protector and camera screen protector. My daughter was so happy. Her phone looks brand new and camera is ready for her birthday. Thank you Andrew for helping this busy mom out.
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July 2023 by Kevin Wunder
Jacob was very helpful in getting us taken care of. Even though he was the only employee there, with three customers, he made sure he was thorough in what we needed. He took time to understand what we were trying to do and proposed a solution that was better than what we had anticipated we were going to do.Thanks, Jacob!
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June 2023 by Barry Batchelor
The Saratoga Springs AT&T store was great. Brought two phones and iPad and Andrew was super great. He set up the phones, showed me different features and got the accessories needed. Andrew was super helpful. Will definitely come back.
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June 2023 by Marianne Smith
Great service from Parker today. He was so patient with us, particularly with my parents and answering their questions as they tried to decide what phone to get. We kept adding things we wanted to do and he helped us all along the way with a professional and friendly approach. Even bonded over Hawaii experiences.
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June 2023 by Michaela Brownlee
Parker was absolutely amazing! We came in to change carriers and transfer our numbers, we thought it was going to be an easy trip, but our prior carrier made it difficult. Parker was so patient with us. I highly recommend working with him!
