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February 2024 by C. Jepson
Ashton helped us with a broken windshield wiper today and went above and beyond! He even installed it as we were two sad girls that didn’t know how. Thank you Ashton! (And whoever his mom is- you raised him right!)
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February 2024 by Hanna Lloyd
I love this place! When you have a need they meet it. Every-time I have come here, time and time again I am shown such outstanding customer service!! Especially from Cameron C, who instantly came to the rescue cause I had no idea how to install a Cabin air filter!?
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November 2023 by Tracy B.
On a chilly Saturday, I needed to change my headlights. When I went in and asking if the replacements were correct, the employee assisted in determining that I had pulled out the wrong build (high beam instead of low beam). He walked out to show me and assisted I helping me open the case. Once he was sure I was confident in finishing the task, he went back in to get warm. Thank you for your help and patience.
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November 2023 by Corey Brown
Came in for coolant for my wife’s Range Rover. Go to the counter to see exactly the kind it takes and the salesperson asks me who makes Range Rover. Okay, maybe he’s new and not aware that Land Rover is the MFG, no problem, but you are the auto parts professional, you should know basic info like this. The computer doesn’t show which product it is as the car is new, so just tells me that “they can’t find it because it’s new” okay, I get that, “do either of the other two guys here know what it is?” “Naw they prolly don’t know either cause it’s not in the computer.” “Can you ask them?” “Yeah actually that guy might know.” (He didn’t) Make a 1 minute call to Range Rover to find out exactly what kind, which Auto Zone had multiple options of on their shelf, but didn’t have the patience or experience in how to figure it out. Went to the O’Reilly across the street. Almost gave two stars because of the one guy that made a slight attempt to help me out.PS. There was nobody behind me in line and nobody else in the store. Won’t be returning here.
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October 2023 by Karma Vance
I went in and both employees were on their phones. I asked for help and without even looking up the guy behind the counter told to go look down Isle 2. I didn't know exactly what I was looking for. I needed abuse. The girl pointed and said over there. Should have listed to O Reilys and not gone there. Poor customer service.
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October 2023 by Paul Shumway
Been here a couple times for different reasons. Different experience each time. The most recent one I came in for battery grease and a cleaning brush. They didn't have the brush but did have some used ones in a bucket and the employee said I could have it since it was dirty and used. I appreciated that! It is a lot busier than the competition across the street which should tell you something. I would buy here again.
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September 2023 by Joanna Relken (Nathan)
Excellent AutoZone store. Madison and Laylah were extremely helpful and made me feel like a valued customer
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July 2023 by Danny Abbott (DHHS)
This store is run by an amazing manager, Madison. She knew the work I had to do and really helped provide the necessary tools.Here are a couple of examples:1) I needed new brakes on my sedan. When she pulled the box, she inspected the box, opened and found they were unusable. So she dug around in the back to make sure that not only I got the right brakes, but they were all ready to be used.2) I live paycheck to the next right now, so I uber in between. She worked with me, quality products, but on a budget that I had.3) I changed the brakes in the parking lot, while it was raining. Also this was my first time changing them. She checked on me constantly not only to see that I was doing alright, but to inspect that things were going well.100% this store is managed and run well by her. Kuddos! I'd recommend THIS autozone above any other, and I have been through a lot of different ones throughout Utah County.
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July 2023 by ALE
Little store with the essential products, but very friendly staff everyone was kind and helpful, one if the guys speaks Spanish too which was great! I will be coming back to this place, as I noticed that O'Reilly wasn't that great in the area.
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July 2023 by Adriana Rivera
Terrible service!! Pay attention, I asked for a spare part from Wednesday and they gave me a piece of paper that said that it would arrive by Friday. When I went to pick it up, the seller told me that the order had not been made. I went to Orem and the seller told me that if the order was made, I feel that the staff have no idea what they do and they seem to be very messy. Also they are always annoying. ATTENTION improve the service.
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May 2023 by Boyd Stephensen
Madison A. Is the best should be manager, great customer service, will recommend this place to everyone.
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May 2023 by Ivan Donkey (HoofnDonkey)
These people don't want to work here. The manager also doesn't care about the customers. Came in and asked for a few items, no clue from the employees on where to look so I gave my money to Amazon. The one item I did buy, paint, the cashier hits cash and the manager tells him to void it and make me wait. I had to tell the manager to ring me out first and then fix the mistake. I won't visit Autzone anywhere unless I'm utterly desperate after an experience like this.
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May 2023 by Wendell Barnes
I don't usually do my own car repairs but I figured changing a blinker light would be easy enough. The staff were very quick to get me what I needed and my project was done within minutes.
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May 2023 by Manuel Hernanadez
Just the worst type of service the 2 girls at the front desk hate there jobs like she wasn't even trying go next door to O'Reillys
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May 2023 by Maddie Dean
Extremely helpful in helping my find the windshield wipers I needed and they helped me put them on my car. Thanks AutoZone! ?