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January 2024 by Dennis Harper
Great experience 4 x faster and cheaper than my previous provider
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October 2023 by Manuel Mujica
Excellent services, fast costumer services and the technicians have a great experience
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October 2023 by Eric Cheung
Took a couple of days to get service installed but after installation everything has been great. We had one down time but was able to resolve it through the chat service online which was super awesome! The free installation and free Wifi router is another great plus! Speed is quick enough for our use and the customer service is great. Couldn't asked for a better local company. Please keep up the awesome service!
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October 2023 by Jake Evans
Fast speeds, but unreliable connection.Edit: it’s been over a year and I haven’t had issues. There seems to have been a struggle with the lines in my local area for a couple months, but things have definitely improved. The pricing is also very fair.
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September 2023 by Craig Caro
Avative Fiber is SUCH an upgrade over the other providers in Saratoga Springs. No special offers that expire, no data caps, symmetric speeds (uploads are just as fast as downloads). I fully recommend Avative to anyone who has it available.
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August 2023 by Debra Fuentes
We have loved both the customer service and internet connection from Avative. As a small company, they are personable, quick to respond to any inquiry, provide professional installation, and offer friendly service and customer care. They even changed the location of our service box at our request, no extra charge! We would recommend them to anyone in their service area!
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August 2023 by Joshua Garcia
I just moved to Saratoga Springs and thought Xfinity was the only ISP in my are. After Xfinity has canceled my plan, gave me a new (wrong plan), adding costs that didn’t make sense, and not being able to set me up with hours over the phone with them for 1 week, I found out Avative was in my area.After talking with Avative, they had me up and running all within the same day! They even had a tech sent out same day to install a fiber cable that wasn’t installed in my building yet (took 15 minutes) and now I have 1000MBPS Upload and Download speeds without issues. Not to mention it’s reasonably priced for $70 a month and not $100+ like Xfinity was trying to do.I have also strongly appreciated how easy it is to navigate the online portal for Avative (super user friendly with their UI) and how responsive they are! They have a number you can just text and call that routes between their company and respond to you super fast! I 10/10 super recommend Avative. Great service, great network, great results all around. 5 stars.
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August 2023 by Matthew Enfield
Great product, great service, great team.Pat stayed till 10PM making sure everything was flawless when I experienced issues with my personal router. Talk about going above and beyond.
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July 2023 by Oliver Brown
Had Avative for 2 months and love it. The router covers our whole home and like the options of interface. Feel more secure and can limit access to certain devices. Lots of customization options. The $55 plan is fast enough for our family.
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July 2023 by MARQUES Tonga
Corey was an excellent helper! He didn’t have much to work with but he still gave 110% of his effort to help me fix my issue. Very dedicated man, happy you guys have people like him to represent you. Give that guy a raise!!
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March 2023 by Jason Dodge
Recently switch to Avative and the difference between my old ISP is night and day. Very pleased with the speed and how easy and quick it was to set up. Especially happy with my service techs, Spencer and Carter. Would like a way to recognize them on the official site but Google Reviews is the next best thing. Thank you!
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December 2022 by Robert Christensen
Great service and great customer service. They have been very fast to respond. Best of all, I have not had to contact them because I have not had any issues. Nice solid internet which I use regularly for... Things you use the internet for like watching movies and playing games online.I used to have Comcast. One sales tactic they use is to give you deals, such as paying half price for a year. This can make you feel like you are getting a great price, but for me it is frustrating and difficult to have to call periodically to get back on a promotion. I don't see anything like that with Avative and I count that as a good thing. I don't have to be worried about whether or not I have the 'best' deal. The price is clearly posted on the website and it is fair for everyone. Avative gets out of the way so I almost forget about them. Exactly what I want: internet so reliable that when something is not working it is usually a problem with an Amazon data center and not my internet provider.
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November 2022 by Haley Goudreau
We were having trouble with our wifi after a power outage. They were super helpful on the phone and then sent out two guys to come and fix it right away. Appreciated their quick and professional service!
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November 2022 by Jacob Baldwin
These guys are the best! Communication is always top notch, and installation was super easy and done promptly when we signed up. Theres no contract and you pay as you go, which is awesome. Most importantly the internet is blazing fast - we can stream to multiple devices around the house, play online video games, and run all our smart home devices with no lagging.
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November 2022 by Aaron Eatchel
Just had service installed today. Everything from communication prior to install, to the techs coming out to install, to the internet speeds and consistency, and even the website has been outstanding. Highly recommend for anybody that is in the service area to make the switch. I've had several internet providers previously and can only compare them even remotely close to google fiber service but so far I put Avative on top.Thank you for making the customer #1.
