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April 2024 by Sharon N.
Ok being a female walking into any kind of automotive shop has always made me wary. Are they going to take advantage of me and upsell me, etc. But my husband was just here for a tire last week and he told me he really liked these guys. So here we are, we think we might have ran over a tire on our way up to Hill AFB yesterday. Pressure light for our right side back tire was the issue now. When he was there last week it was the front right. My husband had to change to the spare to make sure we got home ok. He told me to try and take it in today to this Discount Tire since he had to work. I got there just before 10am , no appt on a Saturday -- but they got me in! I was in and out in 20 mins and they said NO CHARGE FOR TIRE REPAIRS!! They even made sure the others were all in good condition and had enough air. At first they couldn't find the issue, no nail. But when I told him the pressure indicator came on and was telling us different- he went back and rechecked it and found an issue with the valve! Epic service! The guys I dealt with ...from the counter person who checked me in to the guy who serviced my car... were super friendly, polite and very professional. Idk if all Discount Tires are like this but this one is awesome. I highly recommend them.
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April 2024 by Joe N.
Walked in to have them check my tire. Very professional and they fixed my tire for FREE. No appt and was done in 40 mins. Will definitely use them again and recommend.
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March 2024 by Derik Cooper
Great service
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February 2024 by Javier Olivas
Very helpful and they wouldn’t let you go unless all your questions are answered. Great service!
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February 2024 by Tandin Chapman
Discount has never let me down and this location has a good staff who have always been helpful.
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February 2024 by salazarmml
I stood unacknowledged for a few minutes by at least two employees, not even a “hello” or “we’ll be right with you”. I was one of two customers in the lobby. Walked out and went to Les Schwab.
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February 2024 by Jessica Walker
Our previous experiences at this location have generally been fantastic, but the front desk kid this weekend (2/17) would not listen to our needs as customers (Even after repeating our need 4 times), was absolutely overbearing in trying to pressure us into an up-sale, was exceptionally RUDE during the process and was overall very unprofessional. Our interaction there honestly ruined our afternoon.
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February 2024 by Not Telling
Stopped in to get my tires checked. Didn't even have to get out of my car. Pull right up in front of the door with the air compressor somebody comes out and checks all my tires. In California this place is called America's tire store. I have many stories and reasons why discount tire is the only place I will ever buy tires from and believe me I got a duzy. These people know what customer service is and they know my time is valuable. These people take great care of you. And the tire prices can't be beat. I believe the last time I got all four tires changed brand new lo profile tires trusted brand and great quality for $250 4 years ago beat that! And they don't try to upsell or screw you over stupid crap like having the audacity of needing them mounted on your rims that's another 50 bucks per tire! Or you need valve stems? No I'll use a piece of gum to hold the are in. That's another 20 each Yeah you know what tire stores I'm talking about. I promise you even if their tires were more expensive than someplace else I will not do business with anybody else but discount tire. They are good people! They got your back for life! ?
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February 2024 by Holly Allen
I like them but expect to wait in line 30+ minutes both drop off and pickup. Some of the employees just stand around and chat. They are not organized in dealing with customers.
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February 2024 by Greg Bawden
Great shop and fast service
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February 2024 by Lane Seegmiller
Great service! Friendly staff!
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February 2024 by Gage Smith
Incredible, and professional service!! I was waiting at the counter for about 5 minutes until a tech walked in to give a customer their keys back, and he noticed I was waiting and promptly got a salesman to assist me. Employees were happy and quick despite my lack of an appointment, and managed to get my new tires on for the snow storm! Huge relief in my part.An employee named Aiden was the tech who came in and made sure I was taken care of!! I hope he gets the recognition for the great service he gives.
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February 2024 by john schofield
These guys have helped me out several times over the last year. I forget the gentleman's name that works the front desk. He's always helpful and polite! And he's ALWAYS busy. super busy... Too busy for one dude to try to manage ....those phone calls and walk in..... But always helpful. Always polite. So, thanks.
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January 2024 by Joseph Thomas
Had a tire sensor failure warning on my truck tires. Went in and they told me I'd need at least 3 sensors replaced with a quote of around $70 per sensor. Told me to set up an appointment and come another day. When I came in for my appointment a new guy said I needed all 4 sensors replaced and they also wouldn't do it unless I got all 4 tires replaced because the sensors wouldn't read on older tires. So I went in ready to spend $300 but then was asked to spend $2500. Went and got a 2nd opinion at another tire shop and they replaced all 4 sensors for $300 and didn't mention that I'd need all new tires, and they sensors now work great. Went in again to this place to get my tires rotated (a free service if you buy tires here) they refused to service my tires unless I bought a full new set. Never felt so 'nickled and dimed' here before or lied to. They have lost me as a customer.
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December 2023 by Heather C.
I usually have really bad experiences at mechanic shops so I sorta come in with the expectation that they're going to let me down. I still hope to have a good experience at a shop but with all the things that have happened in the past, I am prepared for another crappy experience. Long story short, a mechanic shop in the state really messed up my car last time and I haven't went to a mechanic since. I have done all my own maintenance but my tire rotations got missed for longer than they should've. Then, when I went to do my tire rotation, it turned out to be a much bigger project because the last mechanic shop stripped my lug nuts pretty bad, but we'll get to that a little later. So, I walk into Discount Tire. It is my first time ever going and it is really busy. I finally get greeted by one of the desk guys and he asks me what brings me in. I explain that I need a tire rotation. He then asks if I bought my tires here. Now, I have bought each tire from a different place at this point so I really don't know where they're from, but I was scared of being refused/charged so I said "I think so". We went out to check and it turns out, none of my tires have been bought there. Hahah whoops. Anyways, they still offered to do it for free but said there was a bit of a wait. I was totally fine with that so I hopped over to one of the nearby restaurants. That is one of the perks of this specific Discount Tire location--they are close to some shopping, restaurants and grocery so if you are waiting for your car and have other things you need to get done, you're in luck. They called me as they were working on my tire rotation and let me know that my lugs were stripped and it was ideal to get new ones. I agreed, which took the new total to $53~. I was okay with this though because I knew the lug nuts weren't actually stripped and they weren't trying to sell me on something I didn't need. They also didn't pull out my air filter or anything and try to upgrade that. They did offer to change my windshield wipers because they were having a sale, but I am okay with that because of the way they approached it. I didn't end up taking their offer on the wipers but I felt like they were just trying to make a little more profit, which there's nothing wrong with that, as they didn't force me or lie to me when doing so. Everyone was nice throughout my visit and they were all really helpful. I am happy to say that this was a good experience and their transparency and honesty did not go unnoticed.