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July 2024 by Kimberly Yates
Great Team Great Service
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July 2024 by Derek Andrews
Slow service today for emissions. It took more than an hour, when I was told roughly 20 minutes. Had I not said something 45 minutes into my wait, I might still not be done.
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July 2024 by Heather Laughter
I figured going to Jiffy Lube at 5:00 pm on a Monday was probably a bad idea, but it was a wonderful experience! The team was efficient, explained things clearly and had me in and out in about 15 minutes. Every employee there was kind, informative and helpful.
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July 2024 by Cristofer Azuaje
Good service
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July 2024 by Tomas Fernandez
Excellent
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July 2024 by Doni Jeffery-Harris
As always, the crew was friendly and helpful.
I especially appreciate that the team evaluated our air filter and didn't even bother to show it to us....it was in good shape, so they did not try to pressure me into replacing it.
So often, service places pressure me to buy services that I didn't need. Saratoga Jiffy Lube went to the top of my list of honest car service providers today.
You guys rock. Special thanks to John, Miguel, and Bryson.
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July 2024 by Ben Mallett
I used to like the service here but lately it has not been great. A majority of the time I can barely get in for a service and am told that it will be a 1-1.5 hour wait before I can get in. Doesn’t matter the day or time either. I recently started going to competitors and have gotten in right away. Pricing is the same/better depending on the service.
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July 2024 by G. GIBBS
Nice guys, pretty fast, no issues. Just had to do the stupid emissions test.
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July 2024 by Jessica C
I went there with my engine overheating and had someone come out and top me off with coolant so I could get home. Thanks y’all
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July 2024 by Kurt Rosenhan
Did what they said and the wait was shorter than they said. A win win.
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July 2024 by Robert Brown
Everyone was professional. I especially liked the lady who greeted me and checked me in. She was very friendly and efficient.
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July 2024 by Dan Peterson
Asked front desk to check the brakes on my car because I've heard some grinding noises recently when coming to a stop. A curly-haired young guy with a very quiet voice at the front office said on checkout that they checked the brake pads and they looked fine. Next day took the car to Les Schwab and they confirmed that the brakes were shot. Needed new pads and rotors etc. Very dangerous. Do not recommend this location. Terrible service.
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July 2024 by Mel Biss
Today I took my husband's car in for an oil change. First time.
There was a customer that was talking to a service member badly. The service member and team continued to show this customer respect and kindness when he needed to be told how to act right.
Even through the conflict his car was taken care of, so was mine within about 30 m. The service members at Jiffy Lube are very professional, honest, calm and thorough. Thank you!
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July 2024 by Johnny Malele
Quick and concise service
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July 2024 by Dalton Hooley
Best experience with any mechanic shop. Got us in and out so quick with the best people. I’d rather drive here than go anywhere in Orem.
