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November 2023 by Dave B
It was too expensive for such a bad wash.Doesn't get anything off the car, I pulled through the washer twice and then had to spend 20 minutes wiping it off in the parking lot.
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September 2023 by Chase B.
If you've never been to another automated car wash this locations wash would seem fine, but comparatively to any others, even other wiggy wash locations, it's a waste of money. I almost need to go through twice to try and get my car cleaned better. In my opinion, it pushes you through too fast and all the washers/sprays/suds are delayed and dont start until halfway up my hood or windshield. I've had it where multiple times the attendant stops the entire wash to wave their "put the car in neutral" sign aggressively at me when... it absolutely is in neutral. The Orem location is worth it, but this location is not. Cancelling my account because unfortunately this is the closest one to me.
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September 2023 by Michael Peila
The wash got my car fairly clean except the front which had bug splatter on it from a drive from Idaho Falls to Lehi. The girl at the entrance had brushes in barrels of soap that she never even made an attempt to use on the windshield or front end. She was more concerned with getting the cars in as quickly as possible. They either need to have another person doing the brushes or the person at the entrance needs to clean the front end and windshields distancing the cars apart. I ended up having to spray and wipe the bugs with their cleaner.
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September 2023 by Heather G.
Went through 2 times my car didn't come out clean. $25 for a wash that didn't clean. Vacuum was broke had to move. Then it barely sucked
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August 2023 by L W.
Terrible customer service. They pride themselves on being a family run business yet they have worse company management than some of the bigger, well known companies. I paid for a single car wash, no extra fees, and I was enrolled in their monthly membership plan of $20.00 per month. When I called to try to fix the error, I was put on hold for 10 minutes and when someone finally answered, was given a number for a call center to "sort it out." I called the call center and was kept on hold again for about 20 minutes before someone answered. The woman I spoke with was unprofessional, refused to let me talk to a supervisor, cut me off repeatedly, and kept repeating that their company will not allow for a refund. I called Saratoga Wiggy Wash back to try again to talk with them and this time was on hold for 20 minutes before I gave up (which is what they realistically wanted) and left a message.This is the reason I never sign up for things like a monthly car wash. Companies like this give this option a bad rap, which is too bad. I finally contested the charges with my credit company after much stress and run-around. I won't be visiting Wiggy Wash again, especially with so many options for car washes now in Saratoga.
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August 2023 by Caleb H.
This place is a rip-off. My mirror got shattered and of course they come up with every excuse on why they cant pay for it. Claiming that it has never happened before to anyone else and that my vehicle is over 5 years old. Immediately after I noticed it, I went through the process of submitting a damage claim with their onsite "manager", who was no help. You're better off going anywhere else.
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July 2023 by T A
Been a member since they opened. Got 3 cars on my card file.Workers are great!!!!!CarWash not so great!!!The vacuum and clean supplies, great!!!Car wash adds more scratches and it doesn’t clean properly.Dryer is the worst part for me here. Almost wet spot and water getting pushed to my windshield as I’m exiting!Happens all the time on my car, SUV and Truck! So I always have to wipe so much water off vehicles due to poor drying.But that’s it, don’t plan on leaving just want to drop a review.
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July 2023 by Ben
The wash itself is standard, nothing exceptional. And the local employees have always been fine. However, using their 3rd party system to call and cancel or change a membership is a near impossible process. After providing the account details including a unique 12 digit windshield barcode, I was unable to make changes without my wife's verbal authorization, even though we are a joint account. Wish they would let their local contact phone number go to a local person and not a call center in the south.
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July 2023 by Seamus Murphy
I have been going to this location for almost a year now and I am always pleased with the customer service, as well as the quality of the wash! The workers are always friendly and I leave with an amazing looking car! For the people who complain about the wash quality, maybe don’t buy the cheapest was and expect the highest quality.Service: Auto detailing
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July 2023 by Lant Webb
We have had three incidents in this car wash. The first was someone stopping in front of me in the car wash and scraping up my bumper as we hit into them. The second they stacked people too tight and the roller pushed out car into the car in front. The third and final straw is that it broke the sideview mirror in the car and they refused to pay for it. $1,300 repair that they know is their fault. Go somewhere else! There is a reason the line isn’t long. Also they might say they’d love to talk more below, but they do not respond to the email.
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July 2023 by Taylor Taylor
Been a member since they opened. Got 3 cars on my card file.Workers are great!!!!!CarWash not so great!!!The vacuum and clean supplies, great!!!Car wash adds more scratches and it doesn’t clean properly.Dryer is the worst part for me here. Almost wet spot and water getting pushed to my windshield as I’m exiting!Happens all the time on my car, SUV and Truck! So I always have to wipe so much water off vehicles due to poor drying.But that’s it, don’t plan on leaving just want to drop a review.
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July 2023 by Dallin Cazier
I have found Wiggy Wash to be a much quicker experience than Quick Quack due to its VIP membership lane that automatically scans your vehicle and allows access. The vacuums usually have good suction. Cleaning solution and towels are provided by the vacuums and air compressor.
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May 2023 by Uniboonz K
A SCAM! The worst car wash service I’ve seen this far. Saw a sign with 30 days unlimited for $1.99, was not the case. It’s 1.99 for membership and depending on the package wash you get, it will charge you $5.99 plus the price for the wash (I chose 19.99). I cancelled before the 30 day mark, and was told it has to be 7 days in advance. So I paid another $29.99 on top of that. I didn’t know any of this at the time of purchase, it wasn’t till I emailed about cancellation. Go with a better known company that cares more about the customer, than filling their wallets. Never again.
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April 2023 by Nicolas C.
Come here to get scratches on your car! Its really fun when you have a monthly subscription. Wiggy rhymes with....
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February 2023 by Jennifer Shumway
I know I've heard a few people complain of this car wash, but I've been going since it opened (when it was Papas) and I have never had a negative experience. For a minute, I tried switching to a Quick Quack membership for convenience of locations, but I like Wiggy Wash so much better, so I switched back. Usually fast lines, courteous staff when/if needed, and I love the self cleaning options and set-up.
