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September 2023 by Mykids Mom
Good selection and variety of clothing options.
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September 2023 by Gavin Funke
****READ - 5 stars because this store itself is great - however, Lawana, if you’re reading this - please know that your venomous, hostile, arrogant and entitled attitude was duly noted when you came into the store today (8/22/23 10:20) waving your employee badge around and demanding you be taken to the store manager. It appears you were there to help w staffing issues but regardless of the circumstances your treatment of the cashier, arrogance, and the embarrassment you made of yourself in front of the customers was inexcusable. Hope you’ll do better.
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August 2023 by Jessica Roberts
Best place to get dog treats and toys. They have restrooms and changing rooms. Great place to find kids birthday party presents.
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May 2023 by Michelle Shaver
Love, love, love Ross! The only thing that makes the store better is courteous, knowledge and efficient staff. I would love if they could be open later a couple times a week. Maybe until 11 on F & S.
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May 2023 by Jessica TRI
To: Management, Ross store.SARATOGA SPRINGS UTDisappointing experience.Stopped by Ross to pick up a gift for a friend.Walking into the store I was welcomed to ross.Being in there I did some shopping.I was horrified by the experience and shocked by the odasitey of the employees and Manger in charge.This was Sunday around 6:30pm.We looked around the bag section. There were these two teenage girls trying on bags.Then noticed they were there goofing off. After they tried on headbands. This is pretty nasty since they aren't buying anything.My mother informed the associate "Patti".Then he didn't do anything. When my mother clearly stated to watch out for those girls there troublemakers.Then two teenage girls went over to the shoes. And trying them on, plus making a bigger mess.This gave the store a horrible of aspect of no structure within the Manger in charge not noticing the problem.I expressed to my mother to talk with the Manger that was at the register.Chit-chatting with another associate.My mother expressed that the two teenagers were vandalizing the store.The Assosicate Andrea, Patti and the Manger. Talked about what we said, though they took no action. They weren't bothered about the appearance of the store or what mess the two girls made.Now we clearly noticed the Manger went to fix the shoes where the two teenagers had been making a mess. The girls just laughed.Towards the end of my shopping I was in disbelief that the two teenage girls where putting make-up testing stuff had eye masks on there face. The Manger did not care one bit about this store. Huge shame!Since this is a new location I expect more.Unfortunately I didn't get to see the Mangers name. Although it didn't matter since this can all be seen in the camera.Then at the check out. I walk towards the register. I see the cashier Andrea wearing a hat that clearly has the ross tag on it.I was fathomed by the cashiers action. Why would she put it on? It's quite shameful the lack of respect these employees don't have for the company. That is probably why these two teenage girls do what they please. Since there is no level of authority in this store.Why didn't the manager take any action towards there girls destroying the store plus vandalizing unpurchased items.I care about the community and the representation of the store. Since I am a frequent customer.We hope that there are reprocussions towards the employees that didn't take any action within protecting the store and its is values.By the time we left which was 7:20 the two teenage girls were still in the store and never bought anything.I wanted to call the police. Though I assume the Manger would have done nothing as well and stated everything is fine.This was on Sunday April 2nd 2023.We love Ross and highly encourage to higher responsible adults that can manage a store more adequately upon uncomfortable circumstances and prioritize the well being of the store.
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March 2023 by Christy Nelson
Great items for a great price.
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March 2023 by Gen Bowerbank
You can find some good deals here, I often go for the shoes. I find their clothing very over picked. They do have quick customer service and plenty of water bottles!!!!
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March 2023 by Jared Bailey
Always great prices on design label underwear
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March 2023 by Cory Hansen
Great selection! Staff is very friendly!
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March 2023 by carol correa
Always great to shop there and service is always great.
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February 2023 by Tamara Call
Customer service is lacking. I’ve never been told over the phone, by any retail place, that they’re too busy to get a specific item and put it on hold. To make matters worse, she told me I’d need to come in and get it for it myself. Shocking.
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January 2023 by ken roberts
Clean. Organized
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January 2023 by Giselle Davis
For being a clothing store they have very few clothes. Like what's even the point?
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January 2023 by David Nuffer
Discount name brand goods, clothes, toys, home items. Just epic.
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January 2023 by Michel Chaim Machado
I am used to Ross's lack of attention to organization in there stores but this one is one of the worst I've been. Add to that the small assortment and options. Empty shoes shelves. Prices are good.
