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March 2024 by Adam B
Be very very careful buying meat from the counter here. A lot of bad meat being sold. Returning it is a huge pain too. They only have two or three check out lanes open at any time so it takes a long time to check out. Expect to be there awhile.
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February 2024 by Andrew Brown
This Smiths is crazy busy. It is over crowded, lines are long, and items out of stock. Avoid if you can
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February 2024 by Cristina Gonzalez
Everything is great. I’m been coming here for many years.Except I’ve see a management mistreat the employees. This morning the same lady I’ve seen twice before be very disrespectful and belittle a employee.She was very rude to a woman employee. I saw her crying on the parking lot. I felt very sorry for her.If I’m not mistaken the name of the manager was “Laura” “Lora” something like that.Absolutely awful.This woman needs to be reported to Human Resources.???
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February 2024 by Chad Cluff
This store is absolutely terrible at getting people through the checkout process. Each open lane including the self-checkout lanes has a line that stretches through the aisles to the back of the store. Anticipate at least a 20 minute wait after you're done shopping to go through the line. Never stop to just pick up a few quick items.
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February 2024 by Amy Jones
Please, for the love, hire more cashiers. I haven’t been able to buy frozen items here the last 4 visits…the lines are too long!
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February 2024 by David Douglas
If you like standing in line, this is the perfect store.
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February 2024 by Alice Smith
Staff is really nice. I hate everything about their belted self checkout machines. I just wanted a regular one, not some finicky monster that makes it hard to check out my 4 items. If I wanted to deal with an automatic belt, I'd be in the normal checkout.
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January 2024 by Ethan Pearson
lady managing front end tonight was awesome! saw I had an inordinate amount of groceries and offered to open a non self checkout lane right when I was about to despair at only having self checkouts open. I was worried they were going the way of walmart. one of the differentiators in the community.
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January 2024 by Doug Bunjes
Always has great service
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January 2024 by Not Telling
Great prices good people! Special shout out to Kat! Hey thanks for opening up the line just for me I was really hurting that was super sweet. Hey Taffy this chic needs a raise! And where's my Chaka's!
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January 2024 by Austin McCrimmon
Horrendous on almost all occasions
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January 2024 by Michael Kidd
This place needs to remodel the checkout area. It's so crowded and the lines are always extremely long. They never have enough people working.
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January 2024 by Travis Smith
Poor managementNot worried about customers experienceNever enough checkersVery dirty bathrooms and floor in the entire storeWent to Lehi smiths several times , way better experienceStep it up Saratoga smiths !!
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January 2024 by Shelby O
Staffing and management are clearly major issues here. Lines are always down the aisles, and somehow every single cashier they do have lacks all people skills. It’s obvious that morale is not great, but I guess I wouldn’t enjoy working there either- and I worked in the grocery industry for years.
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January 2024 by D Marie
Terrible rude staff, pick up has awful management as does the store itself. Filthy store, poorly managed, consistent wrong prices scan, poor stocking items. Worst Smiths in Utah county, possibly the worst Smiths in Utah
