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November 2023 by Emily Davis
Used the pet wash and it was great!! So convenient and so much better than bathing my dog at home or paying for a groomer. If your dog normally fights the bath, bring an extra person to help. Also remember to go fast, we ran out of time and had to towel dry the dog haha
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October 2023 by Kevan Hancock
Great place to go and wash your car or pet. They have three bays for spraying your own car off and to drive through bays, touchless and soft touch. Any option is great! Highly recommend we go there often!
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September 2023 by Kai Mikulecky
After purchasing a monthly subscription, not getting my code to use the subscription, and purchasing a one time use car wash with Thunder Wash because I was impatient and didn’t want to wait to get my code, I contacted the provided number to get my code to use my monthly subscription. Moments after calling the number, I received a text telling me my code, and a day later got credited $9 into my account for using the car wash when I had a monthly subscription. Customer service is phenomenal and of the few time that I have called to get questions answered, I’ve had fantastic experiences. The car wash itself is delightful; I own a Tesla and wanted a touchless car wash that wouldn’t harm my vehicle while giving me a thorough wash. I only used the second tier for my car wash and I am highly satisfied with the results. My car is completely safe with absolutely no scratches, dings, or scrapes in the paint while having a nice and impressively clean vehicle after one wash. I’m sure if you went higher on the tier list and paid for even higher service it would be phenomenal. I have no complaints and plan on using this company for years to come. I suggest you do the same!Services: Auto detailing
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September 2023 by Benjamin Cameron
I have used this car wash self serve 4 times now as options in this area are very limited. Every time I end up here I immediately regret it as the water is very hard despite using the spot free option and it with no doubt every time leaves my entire truck covered with hard water marks. To top it off today while using the self serve, the wash automatically shut off after 10 minutes and I pulled up my credit card APP to find I had been charged $10.00. YES $1.00 a minute. Absolute worst service. I have learned my lesson and will continue to drive to Riverton for a FAR superior self serve wash.Service: Auto detailing
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September 2023 by Braden Wardle
We subscribe to a monthly wash plan. This is definitely the best place for us since they allow 3 vehicles per family account. This is what makes this place's monthly plan better than if you go to one of the bigger wash places. Thats the reason we go here. The automatic washes are decent. The biggest disappointment of this place is the drying towels. They advertise they have drying towels to dry your car but they very rarely do a good job of keeping the fresh ones stocked. I’ve been here probably 50 times now and I’ve only ever had clean towels to dry the car off twice. They really got to do better at this. They need many more towels or a better system for keeping fresh ones stocked. If theft is an issue with the towels they could always install a cheap security camera or something. I’d give this place more stars if this could be improved.
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August 2023 by Steve Grant
This wash is so inconsistent if things are working or not. Two weeks ago lost $15.00 dollars, under carriage wash is hit or miss. Today foaming brush not working in the middle bay. Wish Saratoga Springs had another choice for this type wash, but probably worth the drive to go somewhere you get what you pay for.Services: Auto detailing
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August 2023 by Allysa Katsules
We subscribe to a monthly plan, and my husband drives for Uber so it’s important we have a clean car. Needless to say, he’s here at least twice a week. Twice in the last week, the soft touch wash has stopped mid wash, making it so he had to back out and use another one of our monthly credits in the same day in the touchless wash to get the car cleaned as it was now covered in soap. I emailed and had a response within an hour and credits added back to our account.Things break down, and it’s expected with anything that gets as much use as a public car wash, but it’s the customer service that will keep us as customers for life! Thank you for all you do!!
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July 2023 by Patrick Naylor
Update: Looks like work has been done to improve so I raised my rating. Will update again if results stay reasonable.Old: Have been multiple times, the soap has been out, the foam stained my hands yellow, the spot free rinse has run out and the drive through touchless was so bad I had to use the self serve to rinse off all the soap. Not impressed
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May 2023 by Connor Hemingway
I’ve been here a handful of times but the last few times have been bad. The card reader rarely works and I just got it to work and set the 10 minute timer but the wash shut off within a minute and charged me 10 bucks. No my car is half wet and I can’t get it to start again..
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March 2023 by Michael Kidd
The DIY wash never works correctly. It eventually works but takes a minute for any changes in the spray type to actually kick in. Many of the spray modes don't even work sometimes. You will spend roughly $8-$10 for an almost pointless wash.
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February 2023 by Cameron Jaster
I come here for the single-bay automatic touchless wash, which is great if the thought of feeding your car bumper-to-bumper through one of those bigger chain carwashes scares you like it does me. The monthly pass is priced very reasonably and allows you to use your pass with more than one vehicle if you own a couple.
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February 2023 by Ron Lynch
We drive all the way from Cedar Hills just to wash our dogs here! We love it! We have two Aussies, and for the minimum time purchase we can get them both done! Easy and convenient, and no mess afterwards! The dogs love it, too, and jump right up to get their turn! This is a great idea, and we wish there were more around like this! AAAA+++++
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February 2023 by Justin B
The dog wash was awful, a complete waste of $12. To start out, both the oat shampoo and tear free shampoo were completely out, it was just warm water. Then the water pressure on rinse mode was pathetic. And the vacuum pressure was also pathetic. I just paid $12 for a light rinse for my dirty dog, who is still dirty.Don't waste your time or money on this place! Go elsewhere!
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November 2022 by Nick Newman
I have a husky, he's more than a little difficult to try and bathe in the house. And with the cold weather coming I can't really bathe him in the backyard anymore. I came and used the pet wash, great experience. Great facility has everything we need. Very reasonable price. Will definitely use again
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September 2022 by Dallas Jones
This place has a problem with their self wash bays every time I come here. This particular time I rinsed my vehicle and then used the foam brush. When I went to use the hose again to rinse the foam off it had a hole in it and soaked my pants. Also they charge an arm and a leg for the self wash. Please do some maintenance, appearance isn’t anything if your equipment doesn’t function properly.
