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March 2024 by Madeline Monson
Quick and easy Amazon returns, the usual needed service here, even if the line is long it moves rapidly. I've also printed ebooks, had them covered and bound here, and I've been really pleased with how well they turned out. Thanks!
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March 2024 by Caren Innes
I had a million returns and Rachel was so kind and helpful!
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March 2024 by Nate Evans
This franchise will not ship any firearm parts. It is not illegal to ship firearms parts. That’s just company policy.
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March 2024 by Lydia Duckworth
Sophie B and Lucy O were so friendly and helpful! They made the experience so pleasant
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March 2024 by Rusty Snow
Alyssa has been so great to help. ME WITH OUT HERthis would not happen. Very patient
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March 2024 by Elise Adams
Helpful, cheerful, quick and overall awesome! I love this UPS location and use it all the time!
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March 2024 by H E
2/24 Updated review:I recently visited this location again. It has been transformed! Excellent employees, and many people to help the large amount of customers. The employees were well trained and very efficient. I will return more often. Changing my review from 1 star to 5 stars. Well done!So disappointed in this store. They mark up USPS shipping for priority boxes, $11-17 PER Box! The medium size box ships from USPS for $15 they charged $27!!!!! Not worth it. Just keep driving past their shop to the USPS on Main in Lehi and pay $15 to mail your prior box from their. Save your self $$$.
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March 2024 by Shirley Boedeker
Fast and friendly service. This store has plenty of employees to meet the needs of its customers. I highly recommend the Saratoga Springs UT Store #5517 as a go to place.
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February 2024 by M Chaney
I stopped by today and the line was out the door. But I was so impressed at how the employees kept talking to everyone in line and assuring them they were working as quickly as possible and would attend to them in no time. Very professional, even under pressure! Fast and friendly service every time.
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February 2024 by Kurt Barlow
Don’t bother making an appointment at this location for services. They do not honor the time frames and just make you wait in line. Just don’t waste your time.
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February 2024 by Veronica S.
I love how friendly they are every time I go in. Very quick/ fast.
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February 2024 by Tonja Murphy
Came in just after 1 on a Monday afternoon, and the line zigzagged back and forth with about 20 people in front of me. The staff were pleasant and moved quickly to help each customer. I was in and out in about 10 minutes, which I felt was way faster than expected!
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February 2024 by Paige Kirschbaum
Busy, but they were quick and with it!
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February 2024 by Nes Garcia
Staff is very nice and they run this place very well. Great idea of adding the stanchions to help guide people through a line. It used to be very chaotic. Keep up the good work!
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February 2024 by Sean Fagan
This UPS store is just as average as any other I've been to. Except I need to leave 2 stars somewhere because UPS as a company has programmed their automated phone responses to hang up on customers without a tracking number who would like to talk to a representative.I can't make it into the store, but I have a question for this store in particular since a package of mine never got sent. I don't have a tracking number for it since it was an Amazon return, and Amazon has no record of this package being sent.Alas, the computer voice eventually says that I am not allowed to speak with a real representative unless I have a tracking number.My only wish at this point would be that the $108 I just lost from this transaction would be forwarded to the folks at the call centers overseas so that they can buy something nice, instead of into executives' pockets who will be upset that it isn't enough to cover their brunch.