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August 2023 by Logan Cleveland
Great gym with great facilities. Busy, but I would say that is good.However, most of the staff is pretty bad and disinterested. I go everyday and everytime I check in, the greeters don't acknowledge me or anyone else. I make it a point to say hi and about half the time I get a response, other times I'm ignored. The "greeters" don't greet and just have their face in their phone. Obviously exceptions. Not really a big deal, I just find it rude.
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August 2023 by Dbomb
As a newbie to gyms, I didn't really know what to do, I just know I need to exercise to work on my health problem and for better mental health. If I didn't have a cousin coming with me I probably wouldn't have the motivation to keep going so maybe VASA can have the personal trainers reach out to set up the free consult right away.Always super busy (I've gone with a cousin during the day and mostly after 7pm) but the equipment is good, the layout of the gym is good. Thankfully, this gym in Saratoga also has a pool, hot tub, and sauna/steam room.The showers, though large, are kind of weirdly structured. There's enough space that they could have easily put in a bench or fold-out counter to put your other stuff in, and there's only one hook. This made getting ready for the pool awkward and time-consuming. Same thing on the way out afterwards too.
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August 2023 by Lady Joy
Overcrowded and under equipped. Constantly have to wait in machines no matter what time you go. Machines maintenance is sub par. Leg extension broken for a month, fixed, two days later and it broken again. Taking bets on when the drinking fountains will go down again. Who thought that half the TVs in the cardio area should be on CBS? Also heard from one staff member that the 5 star reviews are management/employees trying to keep the ratings up. I was looking forward to the Lehi location to open but know it too will be overcrowded, under equipped and poorly managed
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July 2023 by Connor Jensen
Yes the gym is crowded but the staff are nice, the equipment is high quality, and the cost is reasonable. If you want a less crowded gym there are smaller local gyms but they cost way more. I often have to adjust my workout and switch out a few exercises for others, but it’s never prevented me from having a great workout.The only reason I’m giving 4 stars is because it’s definitely too hot, especially by the squat racks and cable area. It’s super hot sometimes.
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July 2023 by Brenda Gordon
A fairly decent experience if you get there before 9 a.m.The VASA headquarters really messed this location up, it’s one of the fastest growing areas in the country with a very young population who go to the gym. Instead of closing the location across the street when they opened the new one, BOTH should have been kept open because they get enough foot traffic every day of the week.The staff are friendly enough but summer 2023 has been too hot inside the gym-unsafe for exercise on some days in my opinion.
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July 2023 by Taylor Stack
The gym and employees are amazing. However, I am being grifted by their payment process (paramount.) They double charged me this month (said it was possibly them trying to charge me for next month after initially saying I wasn't double charged.) To top it off they are always trying to take a payment several days to over a week early. This causes an additional $25 dollar fee if I haven't been paid yet. I set up my account to be withdrawn on pay days but because of early attempts I'm paying an extra $25-$50 a month. Plus, I there never seems to be a manager there and no one at the front desk can help.The gym itself is amazing, I love my trainer and the coaches. But beware of Paramount.
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April 2023 by Britany
I love this gym I just wish the day care would be consistent. Its always opened in the morning but never in the afternoon. If it is open in the afternoon its a hit or miss I have to go to South Jordan to work out during the week. I live in Lehi and it sucks driving home in rush hour traffic when I live 5 mins away.
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April 2023 by Erik Pfeiffer
Overcrowded and hot tub closed at least twice a week. Also, there’s no water fountain in the pool area, which includes where the sauna and steam room are. What architectural genius decided to NOT have a water fountain accessible in are area where people are constantly sweating and overheating is beyond me, but that’s where we are. The soap dispensers in the showers are constantly empty, even early in the morning. Do better.
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April 2023 by Dalilah Hernandez
It's not the best gym. I love to cycle and usually the two bikes that are out on the floor are always taken. They don't let you use the cycle room unless there is a class which I feel is a waste of money and space. Other gyms I've been to keep their cycle rooms open all day, have better amenities, less people, and charge less. Some people just want my money ? without providing good quality service. When did life turn this way? Also, the music they play always seems too retro. Why not play something modern?
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April 2023 by JoDee B.
We had a gym membership here for two months and no matter what time in the day you go you are waiting in line for any equipment that you want to use. After canceling our membership we had for two months they charged us the annual fee so after all the fees we paid, our $15 memberships turned into over $100 for us. I would avoid these chain gyms.
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March 2023 by Jessica Willardson
I was really excited for the new Saratoga Springs Vasa location to open up because the old one was pretty crowded. The new location is even more crowded than the last. I have been in the morning, middle of the day and evening and it is always crowded. There is often a line for the bench presses and the weight rack room. They way oversold gym passes. This last month a fight broke out between two people while I was there and the police had to come. People are just on top of each other and it shows.However, there aren’t a lot of gym options in Saratoga Springs. The facility itself is very nice. Although I wish it wasn’t so hard to be able to get an appointment, the kid care staff is amazing. My kids love to go there. They have fun different activities that they out on for the kids.
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March 2023 by Nia B.
I recently switched to Vasa from my old gym because I wanted something new and the classes offered at Vasa peaked my interest. Well I've tried at least 3 different locations and this one is definitely one of the worst which sucks because it's the closest to me. There is never parking, don't matter if it's 12 noon on a Tuesday or 9 pm on a Friday. If you are lucky to find parking, good luck finding an open and working machine. It's also frustrating that Vasa doesn't offer a family plan. each member of my family is paying the monthly and annual fee. I have guest privileges but they can't go to gym without me so it's not the same. Overall I'm just unimpressed and extremely unhappy with Vasa.
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March 2023 by Anjalee B.
Come on management! why don't you fix the damn machines people pay to workout here and nothing works! When I want to cancel I am not paying the cancellation payment fix the equipmen!
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March 2023 by Taylor Wright
I am so impressed!! This is a specific shout out to the vasa kid care! My daughter LOVED it. She's never been to daycare or anything she's always with me and she went straight in! Thank you guys for making her first experience a fantastic one!Also I have been pleased with the staff, classes and equipment. It is crowded but what can you do when there's a million people out here now! ♥️
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March 2023 by Andrei Smirnov
Stop buying memberships to this gym!Further - what monopoly does with broad business. And Vasa has a monopoly in Utah.1. The hall is permanently crowded. Any time maybe except 11-3. From 5pm to 9pm it's hard to even find a treadmill, let alone a free rack or machine. Yes, they moved into twice the size of the facility, installed 9 squat racks, 6 bench presses... Aaaand... Sold 6 times more memberships! It didn't get better at all.2. A separate alarm I don't know who runs the location, but it's clearly not the cleanest person. They moved part of the machines from the old gym and did not even bother to dust it off. Terrible dirt and piled equipment.3. The machines are not anchored to the floor. The frames are wobbly,. When someone gets crushed by a frame and he sues you for a couple of millions, don't say you weren't warned4. Where is digital clocks on a walls? This simple thing could motivate people count a time, work faster and getta f out there!