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December 2023 by Tyler C.
HORRIBLE experience. Ordered tires online. Online scheduler was not working so I called in to schedule the installation. I asked the guy on the phone, do you need my order number, he said no. Got to my appointment. Told the guy at the counter that I ordered tires online and I had an appointment. Asked the guy if he needed to see my order. He said no, they have what they need to take care of it. After a couple hours, I get notified that my car is ready, get to the counter and they try to charge me for a whole new set of tires. Turns out they put the wrong set of tires on my car that cost hundreds of dollars more. After standing at the counter for 25 minutes trying to sort all this out they say they need to take the wrong tires off and put the correct ones on. So I have to wait for them to do that. I ended up spending about 4 hours on this whole process. They told me they would give me a discount for my trouble, but then they did not end up giving me any discount at all. This was a horrible experience and I cannot recommend that anyone get their vehicle serviced here.
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November 2023 by Jason Turner
They were the only tire shop open on a Sunday night and they were super helpful and friendly to help fix a flat tire and get me on my way.
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November 2023 by Andy Vail
Great place! Had 2 tires put in there. They went out of their way to help me out late on a Sunday. Fast Service, great execution, and can't compliant about the value for the price.
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November 2023 by DwayneTheSchrockJohnson
If you go here make sure your phone is on loud and you're monitoring it closely. Otherwise they will call it to ask a question rather than TAKING 12 STEPS INSIDE AND ASKING YOU DIRECTLY IF THE PRICE DIFFERENCE IS OKAY, THEN WASTE THREE HOURS OF YOUR DAY, TAKE YOUR CAR OUT OF LINE AND PUT IT IN THE BACK OF THE LINE TO WASTE THREE MORE HOURS OF YOUR DAY.
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November 2023 by Craig Beirdneau
They can be slow, but they do a great job. And the staff here have always been helpful and nice. Can’t beat their prices either!
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September 2023 by Alyssa Castro
DO NOT GET YOUR OIL CHANGED HERE! They did an oil change on our Rav4 on 9/9/2023 and because the oil change was done incorrectly, they destroyed the engine. He drove to American Fork for errands and noticed a weird noise, so he came home and realized all the oil had leaked out. He called Walmart immediately and took his car back to them. They refilled his oil and sent him on his way. Then, my husband was driving home from work and the car broke down in the middle of traffic. We returned to Walmart. They referred us to their insurance claims department and they have been unresponsive/ no help whatsoever.
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September 2023 by Tevita Latu
Worst service compared to other Walmart auto services!..got there before 7am and being the first person there they finally opened almost 730am.. 2 workers there..they said they had an appointment at 7am(tire change) and they wouldn’t be able to get to my car til an hour and half.. one worker could of done my oil change and the other could’ve changed the tire for their appointment..service sucks there !Service: Oil change
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August 2023 by Tabitha Poulsen
I have been a couple of times and they’ve been great. They have been willing to squeeze me in when I get a flat tire soon before they were closing and they have always done honest work. My one complaint is my low tire pressure light has not turned off since they worked on the car.
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August 2023 by Michael Mackley
They tell me it’ll take 2 hours to get one tire changed. I give them my keys and I wait around for 2 hours. No word from the auto care center. I finally come back after lots of phone calls and waiting around and the one employee for auto-care customer service finally comes out. They hadn’t even started working yet. She says, “oh I’m so sorry it’s not ready but we can have it ready in 30 mins.” I’m thinking “30 MORE mins? Yeah right. I’ll take my chances somewhere else.” Could’ve changed the tire myself in two hours. Ridiculous. They weren’t busy, and they didn’t even try to work on my car. They were all apologies but offered nothing that could make up for completely wasting my time. Pathetic.
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August 2023 by R Ethan S. Kelly
I checked my oil after the service and realized it was a quart over full. Ask them to drain it and they said that it was just remnant oil in the dip tube. I checked it again and realized I would be better off draining and checking at myself and I come to realize that they either didn't change the filter or didn't change the oil at all after 4 miles of driving. That is what my oil looks like. This is an absolute disgrace. I will never come here again I am religious about changing my oil at every 3000 miles and my oil has been clear after every oil change till I went here
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July 2023 by V K
Kambree at the desk was very sweet and helpful, even though they seemed to be short staffed.
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June 2023 by Megan Svedin
We almost died because of their incompetency. We got all four of our tires changed in our AWD car. We paid for 4 of the same size tires. I was on the highway going 50 mph and I needed to make a left hand turn. My ABS started up and the brakes suddenly stopped working. They were grinding and not stopping. I pumped my brakes multiple times to gain traction but nothing helped. I luckily stopped in the middle of the intersection and was able to make the left hand turn. Had there been any cars in front of me I would have crashed. I called up Walmart and told them our brakes were not working after they just replaced my tires. They were adamant that it was not them and they legally cannot touch the brakes. We replaced our brakes and checked the rotors, both were 100% fine. The next day we left with our children to go across the country and we discovered that our brakes did not stop or slow down while we were on the freeway. We went to Les Schwab and they informed us that Walmart put the wrong size tires in the back and the correct size tires in the front causing our ABS sensor to respond because in an All Wheel Drive all the tires need to be the same size. We went to Walmart in Midvale and they said the same thing that the wrong size tires affect the ABS and can damage the transaxle, they refused to work on our car. In order to get our car fixed we had to drive back down to Saratoga Springs because no other Walmart would fix their mistake. We called up Saratoga Walmart and they again said that it was not their fault. The technician said it's okay to have bigger tires in the back and smaller in the front. Then I spoke with the Manager and she (Susan, actual name) said the same thing and that it's impossible for this to happen and they check all of their orders and their receipts (obviously not, Susan). On the way back we almost rear-ended a car who cut us off, I hit my brakes but nothing happened and I was unable to slow down, luckily I was able to swerve just missing them . My husband spoke with the Manager again and she acted as though this was impossible to happen and that she's worked on cars for 30 years and "has never heard of different size tires affecting brakes". A technician took my husband to look at the tires in stock and they discovered that their tires were mislabelled and that's how the mistake happened. They acted like this was not a big deal.Services: Tires
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April 2023 by Greenie Games
Got a flat tire and had to get it replaced. The people were pleasant but here we are two hours later with a flat on the same tire. We're traveling on the highway but this is something the tire should be able to withstand. I'm not sure if the technicians are at fault or if it's the fault of Walmart providing low quality tires that break easily. Our previous tire was from a Walmart in another state and that's the one that broke on us to begin with. Either way we're going to have to wait 3 hours until an auto repair place opens. Until then we're dead in the water.We will not be going to Walmart for any tire repairs in the future.Services: Oil change
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March 2023 by Peter Johns
Excellent service. Quick, efficient, reasonable price, friendly and did a great job on my oil change. Checked and corrected my tyre pressures and topped up my windscreen washer fluid without me even asking. I'll be back here next time.
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January 2023 by Amy Stratton
Samantha seemed very busy and seemed overwhelmed but was attentive to my needs and the oil change happened fairly fast on a Saturday morning. She deserves a raise!