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August 2024 by Anthony Spates
Walked in there was kindly greeted by Sheldon And eli and they both helped get my v phone working from a sim issue. Very knowledgeable def would recommend.
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July 2024 by Vincent Campo
Dominic was very helpful getting me set up with a new plan. There were also some system glitches while setting up that he was able to easily navigate so I didn’t have to worry about it. Very appreciative of his help!
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June 2024 by L Jenkins
I was contacted by Verizon and they corrected the issue I had.
Thank you!
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May 2024 by Jake Dylbot
Disgusting and predatory. I had broken my phone and went in for a replacement. Was told by the sales associate Eddie that i would have to buy their 200ish extra dollars of additional accessories on top of the phone i wanted, if i wanted a phone then and there. It took forever to even understand the sales jargon he was saying as he tried to explain this. He appeared quite smug in his offer, perhaps thinking there was no way id go days without a phone and that id resign to buying their inflated accessories. I told him there was no way accessories should cost that much. He defended with empty answers that made zero sense, randomly saying id need a usb c cord, which i already had. I asked for an alternate option since he wouldn't give me a phone then, though they had them in the back. He said he could order me a phone but it likely wouldn’t arrive until the next week. Totally absurd, though the only option for my principles. I wasn’t going to get leveraged. I consented and left. Ill add that i had been completely polite and pleasant during the whole exchange, to a fault. I pondered the exchange and poor treatment over the next days. I returned that Friday (earlier than agreed upon), having had absolutely enough with the games. I asked the manager Jose for the phone i wanted, whether the ordered phone had arrived or not. He consented. As i was leaving he said that he knew i had had an issue with their service (though he didn’t identify that issue or apologize), but shared that he was hopeful i would leave a positive review online. Dude, what? I find Eddie leveraging my crisis against me to coerce more money out of me and the abusive lack of ownership/positive review request by Jose completely disgusting. Ive had Verizon for over a decade. This was next level messing with my mind, time, and service. In my view, a despicable way to treat a fellow human in a bind of a situation. The accessories i purchased for my phone cost me less than 80 bones. The retelling of a story can be challenging, but this treatment happened how i said it did. Disgusting service.
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May 2024 by Jake Dimarco
Verizon is last place in customer service. My beef is more so with Verizon itself as opposed to this individual location or it's employees. I'd say 1 star, but again that's more so reflective of Verizon as a whole
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March 2024 by Steve Lutz
I went in intending to disconnect from Verizon. I said to Eddie, “ Give me 3 good reasons to not switch to Xfinity.” He did that so well we stayed and walked out with 2 new IPhone 15s. Not a bad deal with really great service. Thanks Eddie!
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February 2024 by Kathy Murnin
The customer service was excellent!
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February 2024 by Matt Hemple
Don’t go to this location horrible service
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February 2024 by Randall Smith
The last two times I've been there, there's been a female employee who was arrogant, rude, and exhibited a list and helpful attitude
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February 2024 by Anakin Flytalker (SaviorOfMisbehavior)
Incredibly helpful and friendly crew, got me pointed in the right direction to pick up my new device after making the Switch
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January 2024 by robert fotheringham
Jose was congenial and very, very helpful. All the problems we brought in got solved. We walked away as happy campers!
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December 2023 by Yashar Balkhanie
Dominick helped me get my new galaxy phone and set up with Verizon. I came in and traded my old galaxy for a new one and he made it really easy and comfortable.
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December 2023 by Cameron Ruppe
Dominick is the man!
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December 2023 by Sandy Ryska
Excellent customer service and knowledgeable staff made an unplanned purchase enjoyable!
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November 2023 by Kristen Coleman
Dominick and Jose were great! We had issues getting the phone my daughter wanted. had to come in a few times but they got us hooked up finally. It was a frustrating thing for them I'm sure but they were amazing
