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February 2024 by Brian Wright
These are awesome people who know what they are doing. Pricing good for highly qualified technical services.
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February 2024 by Russell Maddox
Great service. They cleaned mine and my wife's phone and didn't charge us. One exactly what to do the second they saw it. We're regulars now!
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January 2024 by Blake Thomas
This place is awesome! My phone got wet on a trip and I was wanting to salvage the photos. We went to two Apple stores and received zero help, they all said the memories were gone. They didn’t even look at the phone and were really dismissive and couldn’t have cared less about us. Everything was the opposite here. Dan was super helpful and thorough. He went over options and made sure we had everything they needed to take care of it. Sophie was the only tech working but did a great job recovering all of the data. Apple told us it was lost, but here they actually listened and saved the day. I have always gone to Apple for issues, but it is clear that here they not only care more about their service, but know more than the Apple “Genius” Bar. Even though they were short staffed, they gave us amazing service! I would recommend them to anyone! Fair prices too!
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January 2024 by Emily Henriksen
I called for an estimate of an unresponsive iPhone 11 screen, and Stephen was SO helpful. He patiently talked me through a soft reset, and it resolved my issue immediately. So grateful when businesses are kind and helpful, even if it means they don’t make a dime. I will definitely come here the next time we have phone issues. Thank you Stephen!!
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January 2024 by Pamela Mickelsen
Bad Apple RepairI CANNOT say enough good things about this store! They have repaired countless phone and tablets for my family. Replaced screens, backs and batteries. The service is unmatched! We have now purchased refurbished phones for 2 of my kids and are so happy! Dan and Steven have both gone above and beyond to take care of us. I very highly recommend this place!
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January 2024 by Austin Kelley
I've had a great time with these folks -- Dan is great and attentive, and Sofie has been an awesome help in fixing niche problems that we have. Overall greatly satisfied and happy to go back when needed.
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January 2024 by becky martinez
they are great n customer service 100%
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January 2024 by Jack Warner
This bad apple was really good they gave great service amazing prices and wonder stuff for the price I will be coming back for all the iPhone stuff
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January 2024 by Corbin England
Fast, best prices and great customer service.
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January 2024 by Michelle Mosley
We’ve been going to Bad Apple off and on for 9 years. Today I had my iphone doing a bunch of crazy stuff so I stopped in Bad Apple and Danial helped me out by showing me how to do a soft reset on my phone. Fixed it all! Danial was very helpful, knowledgeable, and helped me to understand a thing or two! I needed a new screen protector, so while I was there he put took care of that, cleaning my phone as he went. It looks brand new! Thanks Bad Apple!
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January 2024 by Mele Tuiaki
These guys are HONEST!! They treated my back glass and switched out my bad battery for cheap and easy. The price is especially what I’m most ecstatic about! Great location with great employees! If you’re looking to get your phone fixed for honest work and prices, Dan’s your guy! Thanks guys!
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January 2024 by Charlotte Waters
do not bring your apple products to this Bad Apple store unless you want them to break it for you. I took my iPhone 8 Plus in to have a cracked screen repaired and they broke the earpiece so I caould not hear out of it. They still charged me for the screen and said they would order a new earpiece. For Weeks I kept checking to see if the earpieces came in and they kept saying maybe tomorrow maybe tomorrow. Today I go in the store and am told "The order was canceled.' So they try to put a used earpiece in my phone which does not work. Now they are ordering a part again which will be weeks away before it comes in. I asked for A set of headphones at least so I don't have to do all of my personal business on the speakerphone , but no they can't do that. I have a broken iphone that can only use speakerphone, and the new screen they put in is not as responsive as it should be so it needs to rereplacing. TERRIBLE SERVICE!Update: this went on for over a month, and finally the manager offered to give me a refurbished phone. Thae new phone was an iPhone X, which was an upgrade from what I had. In the end, it worked out. But I should’ve insisted on talking to management earlier.
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January 2024 by Savannah Lewis-Rogers
Great service here. The employee Steve ran my phone through a program for free for me today.
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January 2024 by Kristy Rehfeldt
Great quality, fast, reasonably priced service without the cocky you get from other repair places. Very satisfied and a great warranty!
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December 2023 by Paige Miller
The crew at the South Jordan Bad Apple location are fantastic! Steve and Dan have helped me out on several occasions and always treat me well and give great service. If you’re looking for a trustworthy repair shop, this is the place to go.