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March 2024 by harry panayides
The best customer service, excellent option on tires, parts, good mechanics to solve problems with your car.
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February 2024 by Colton Zobell
Excellent, friendly fast working crew. My wife’s car was vibrating really bad thought it was alignment but they were able to get to the actual cause and fixed it in a very timely manner! Definitely would recommend to my family and friends
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February 2024 by Ji Eun Park
I'm not car savvy at all, but I always know I'm in good hands when I go to this location. Not only are they always professional and kind, but they're also very knowledgeable. Bonus: they get the job done quicker than any other car place I've gone to, and it's always expertly done. I wish I could give this place 10 stars because they've saved my car's life every time. Hands down would recommend you stop here for a great car fix experience!Also, huge shout out to Clint and his team, you guys are the absolute best! My favorite people at the South Jordan location by far!!
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February 2024 by Shane Franz
Got some great service from Shyanne and team to get me into some new tires. Also aligned and it seems spot on. Thanks for your good work. Recommended.
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February 2024 by Joshua Naea
More like a Big "L" no inventory for a tire at 3 locations in the area.
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January 2024 by Will Bruce
My wife went in for tires and whoever talked with her told her about the control arm and said it would $1800 on top of the tires. She asked if it was safe to drive for long distance and the guy said yes (it absolutely is not safe). After the trip I went in and they wanted $600 to get it fixed. Why the price change? Is it because I’m a man and you knew you couldn’t take advantage of me? And they wouldn’t give me the name of the associate who talked with my wife (real professional there). If my family had gotten hurt it would be on YOU Big O Tires. You guys are a joke
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December 2023 by C J
I've been to a lot of mechanics in the Wasatch Front for our cars over the past couple of decades and I have been happiest with this shop. Fair prices and the customer service is what makes this place. These guys are straight shooters and have always given my cars what the needed so I can keep them running. One of my cars has over 268,000 miles and my goal is to hit 300,000 if possible. Ill keep coming back to Cruz and the team at this shop.Their mechanics are the best
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December 2023 by michelle G
I went in for them to tell me if the nail in the tire was repairable. And they said that I needed two new tires and that the tire wasn’t repairable so $500 total I said no. So I took it to Les Schwab and they told me they could repair my tire and I didn’t need new tires. They repaired it. It’s been over 8 months I’ve had that same tire. Guess who’s trying really hard to rip people off. So be careful!!! Get a second opinion!!!
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December 2023 by Lisa Hicks
Super helpful staff trying to find tires for my car even though they did not have in the warehouse. I brought the tires I got online and they installed and balanced. I watched them check out numerous clients and one was upset I was so impressed with how they handled it they are very customer focused
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December 2023 by Mike A (MA)
Had a problem with a control arm on my Volkswagen. These guys were awesome to deal with. They went way out of there way to help me find the correct part. They do an awesome job on alignments also.
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December 2023 by Jonah Bevan
The best shop in the Valley by far, and has the best team of Employees. I’ve Been coming here for years and always worked with Clint who ensures the best for your vehicle and has amazing customer service. These guys are super knowledgeable and always do the best work hands down. Highly recommended.
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December 2023 by Erin P
I would give zero stars if I could. This place gave me lowkey PTSD. I went there in September 2022 to get help with a tire. They told me I needed all new tires, which was valid because I knew they probably needed to be changed. So I agreed to that.But then there started to suddenly be all sorts of problems with my entire car, not just my tires. First, it was the tires that fit my budget weren’t at their store, so they offered to bring them up from another location ONLY when I asked them to check the other stores. Kind of annoying.Then they told me it would be a couple of hours, so I had to get a ride home to wait for them to be done. Fine. But they called me an hour later and told me that the issues with my car were “so bad” they wouldn't let me drive off the lot without fixing them. The only time I’ve ever been told this before was by a mechanic and my car at that time had legit safety concerns.My car is a 2013 and had just over 100k miles on it, no problems to my or my dad’s knowledge (previous owner whom I trust with my life) until I took it to Big O. Anyway, my bill went from $600 to over $1k because of the services they supposedly “had” to do.The worst part about all of this was the customer service. The guy was constantly on his phone that had pornographic anime stickers all over it, he was super rude and apathetic, and would interrupt me constantly. He offered zero solutions whenever I expressed my concerns so I felt backed into a corner. I paid the fees, in tears, and ended up having to use a loan.After talking to my dad I learned that all the “services” they did were completely unnecessary and that they took advantage of me because I don’t know much about cars. I wish I’d talked to my dad before paying because I guarantee I would have demanded my car back and gone somewhere else.I would rather pay for a new set of tires at another business than risk going here again for a simple issue because the service was so appalling. Anyone who had good service here has been lucky.
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November 2023 by Antonio Torres
They Saw Me ComingI took my car there 4 months ago because my brakes started squeaking. I paid a thousand dollars because I was told I needed new rotors, brake pads and two tires. After all that work, my brakes still squeak really bad.Now, one of the two tires is already flat. I called ahead and they told me they would take care of me. I took it in and was told that the tire is destroyed from driving on it flat. I was able to drive to work this morning without any issue. I was told my only option was to buy another low quality tire. I’m so upset I ever went here. If you decide to go here do yourself a favor and get a second opinion.
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October 2023 by Stephen Gunnell
Had a 4 o’clock appointment, a bunch of walk ins came before me and it dragged the simple appointment out for a while. Brought it up the the guy at the counter. He got my truck next in to be taken care of and made the experience worth while. Thanks
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October 2023 by 1quickdsm
Brought my 2023 Passport to these guys, with a nail in the rear driver's side tire. I was a bit concerned about the wheel getting scratched up, since there was less than 1500 miles on the odometer. I had no set appointment, just showed up and was only there MAYBE 30 minutes. No scratches on the wheel, no dirty drivers seat, no dirty steering wheel (I've experienced all these things at other shops throughout the years). My Passport looked just like it did when I arrived. And they fixed the tire for free. This Big O Tires location rocks!