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October 2023 by McKenzie Godwin
I will never shop at this location again and you can directly thank Melissa for that. She refused to correct a mistake the store made, kept repeating "our policy is..." without actually listening to the issue, and told me to drive 25 minutes to another store to see if they would help. The issue was simple: apparently an item of clothing was on clearance and final sale but rang up at the full price. I noticed the next day and asked her to either return it or refund the difference between full price and the clearance. She refused saying it's against policy. Apparently it's against policy for Downeast to correct their mistakes and operate with honesty. Luckily, after driving 25 minutes wasting time and gas, Julie at the Draper store corrected it without question. I will shop at the Draper location, but no longer will shop here. Melissa needs training.
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September 2023 by Christine Carmichael
Workers were very kind and helpful but didn’t have any urgency. Rather than open another register to reduce the line/wait times they socialized with each other and added unnecessary steps to the checkout process making the total checkout process 10+ min per customer.Also surprised they didn’t have more dressing rooms for the amount of space designated for dressing room.
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September 2023 by Caroline McAllister
I love Downeast. They have reasonably priced items and modest stylish clothing and I also love their jewelry!
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August 2023 by Kr Mor
Great prices and darling clothes. Sales associates were very friendly
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July 2023 by Betsy Lopez
Love their cute selection of clothes, but the prices are a bit high. It’s best to come in when they have a sale going on which happens often. I’ve been shopping Downeast for years! Very good stuff.
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July 2023 by Jody Wright
Great people. Only complaint is they can’t credit returns back to original card payment and only offer gift card return. Irritating in the tech age that DowneSt is so far behind. Only place I know that has this policy and makes me apprehensive to purchase
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June 2023 by Nalani Claudio
Go check out DownEast for your furniture needs. They will even assist with idea for your area.
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June 2023 by Kim Beazer
I love DownEast! Always a great selection and wonderful customer service!
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May 2023 by Shannon Blockburger
I needed a new dress for family pictures, and Downeast saved the day! They had so many beautiful, flattering options (with pockets!) that I actually had a hard time choosing and walked away with 2 new dresses. The staff are friendly, the store is clean and inviting, overall it was a great experience.
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February 2023 by Janene Zimmerman
Very friendly. Check out was slow, but workers were helpful with items I was looking for. They didn’t have a few items I was hoping to find.
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January 2023 by Kylie Hillman
Stoped in just to look around. The sales were so good I got 5 peices. The employees were very friendly and helpful.
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January 2023 by Brianne F Hendricks
My husband purchased gifts for me at the disctrict location and some of the clothing didnt work out. The individual that helped me went above and beyond to figure out the returns for me.she was amazing!!!
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December 2022 by Terri Klug
Very helpful and cheerful staff. Started a dressing room for me right away. Told me about all the sales.
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September 2022 by C M
This is probably one of my favorite stores so I’m giving them 5 stars. I love their furniture! It’s high quality and the service is always really excellent. They have great people running this store! Even the delivery guys were awesome! My only feedback would be to deliver furniture within the window given. I was assigned 10-12 and they didn’t arrive until 12:30 sooo I waited those two hours for no real reason. I don’t like my time being wasted like that. But the furniture looks great and came within a few days of purchase which is always really nice!
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August 2022 by Asher Cox
For one item they didn't have the size I needed, they called another store and had it set aside for me. Was easy and convenient to get exactly what I wanted.
