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March 2024 by Erica Smith
I shouldn't have to order food 40 min ahead. Way too much talking that caused delays.
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February 2024 by Brandon Wallick
Good food, average service and the lobby was a disaster. Every table was dirty and remained dirty the 45 minutes I was there. Food all over the floor and the coke machine was dirty. The bathroom needed attention too.
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December 2023 by Stephanie Curtis
The food was disappointing. I ordered a pork and slaw sandwich. Advertising indicated pulled pork, but it was chopped ham. They were out of napkins. This was our first visit, and our last .
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November 2023 by Azin Dastpish
Worse location ever. All young teenagers working here that won’t help you with your order if there is an order issue.
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November 2023 by Kano T
Since when does a restaurant tell customers not to stand next to the front counter when it’s closest to the front of the store and where customers place orders?????
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November 2023 by Scott Daw
It's just slow. Food was fine not great. It seems like the only way to get fast service here is to order online because that seems to be where they prioritize. I waited almost a full 15 minutes just for one sandwich.
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October 2023 by Greg & Michelle Behrmann
The new slaw and pork sandwich wasn't all that good, and many of the tables were dirty and the staff seemed to have the time clean them, but didn'
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September 2023 by Cherry Pepper
If this place was closer to my house I would eat here everyday. Best sandwich ever!! Mwah!!
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September 2023 by Ruby Anderson
After placing my to-go order in person, it took more than 25 minutes to get my food. When I opened my sandwich less than 5 minutes after receiving it, the bread was completely soggy, as if they hadn't even toasted it. The soda machine was also out of half of the options. I was very disappointed with this visit, especially with how expensive their prices are.
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August 2023 by Jason McDonald
We loved our sandwiches here. My wife is pretty picky when it comes to sandwiches, but she genuinely loved hers and wanted to go back again a few days later. Which, we did.The staff was also friendly and courteous. Highly recommend firehouse subs.
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August 2023 by Alex A.
I just walked out, with no sandwich. THAT is how bad their customer service is and how much I wanted to leave. I would rather not eat than wait, even longer. We are a firefighter family so I thought this would be fun to try. First time so I was a little confused on where to order. I approach the cashier, who seemed annoyed and ordered ONE 4 inch cold Turkey sandwich. I pay and then get my drink and chips. After 10 minutes, and the girl who paid after me had her sandwich and left, I asked if I had missed my order. They said no and that she was online order (okay - cool). After another 5 minutes, I'm then asked to sit and wait and that I couldn't wait by the counter. I didn't want to sit so I took 2 steps back but again was told to sit. I continued to stand... so freaking weird. After another 5 minutes (20 minute wait) an employee asked if I was waiting on my order. I said yes and that I ordered 20 minutes ago. He said, "not you, him." And pointed at the man that had just walked in, with his online order. I think they must prioritize online ordered and in person orders get pushed back. After 20 minute wait and have been scolded twice, I walked out. No sandwich. I felt gross being in their. It was such a weird vibe. I'll 1000% never return.
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August 2023 by Deion Tawzer
Worst service I’ve seen in a long time. I had a Uber eats order. I came in an employee asked for who I had an order for. I kindly told the employee. Waited 20 minutes just for another employee to ask who I was here for. I nicely repeated who I was waiting for. Then waited another 10 minutes for the order still not ready. Come to find out they never started it. But it sure like they had fun messing around making jokes with each other. Had 6 employees there with no customers but me and somehow the order wasn’t done.
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July 2023 by Braden Dillon
Got the beef and cheddar brisket of course, however, after getting the sandwich home all that was on it was was meat and mayo. My wife’s sandwich was the same. :/
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June 2023 by Kim Kramer
We just finished a workout at Planet Fitness and we were hungry. We crossed the parking lot to Firehouse Subs and got a couple of sandwiches. My wife got the Cajun chicken and I got the steak and cheese. Both sandwiches were delicious. They were prepared promptly. Definitely recommend Firehouse Subs.
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June 2023 by Jeffrey Western
Nicole was amazing, went above and beyond with her service. Employees like the ones here combined with yummy food, makes it a way more enjoyable experience! Thank you!
