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September 2023 by Harold Prince
An excellent branch, everyone is kind and accommodating, Chayden is the ultimate ambassador for Mountain America’s brand.
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September 2023 by Bill Keegan
This branch is my absolute favorite at MACU!I’ve been in a few times and have always had top notch service!The tellers are incredibly knowledgeable and willing to help answer questions when it comes to loans, CDs, savings and rewards programs.My teller today was very personable and it was a great experience, something I never had at my old financial institution.You definitely feel a difference when it comes to service at MACU compared to other financial institutions!I’m very appreciative of the team here and MACU in general. Banking with them has changed my life. I’ve hit every financial goal I’ve set and have worked with many team members.
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July 2023 by Stephen Lee
Yesterday I went to your Credit Union in the West Daybreak Pwky Branch to withdrew some cash. As my English language is not good, you staff (sorry, I forgot his name) nicely and patiently used his cellphone to translate the procedures to me. He smiled all the time when he talked to me. That made me felt I was welcomed. Excellent service. Appreciated.
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July 2023 by Kaylee Kendall
These people are liars and frauds they will literally tell you everything you want to hear. They steal your money. You think your paying your loans and credit cars off but randomly your money goes missing and they say your bills were never paid so now the loans and credit cards I have with these people just keep adding up even if I physically go in there Pay my credit cards it'll be like it never happened and I never paid my credit cards. So money is being stolen from me from these people going on years now. And all they do is lie to you. Even when they get caught they still try to lie.
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June 2023 by Ender Reyes
Kim was so helpful and a great professional last week. God Bless You Kim!!!
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March 2023 by Stetson Hansen
Cash slot has been down for months. Just put a new ATM in that doesn't give you the option to deposit cash if it isn't going to be a working option anyway.
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February 2023 by Mark Andrews
I got a HELOC from this branch and it has had a 0 balance for months. They are now reporting a late payment as of this month. This company is blatantly and fraudulent pushing down my record score.
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January 2023 by RJ Greer
I’ve been banking with MACU since 2020, and this is by far the best credit Union I’ve been with. Giovanni helped me refinance my auto loan and went out of his way to give me a better experience than I could have asked for. This included consistently following up with me, being responsive, and even calling my original lender to make sure that we got it taken care of despite the delays and issues with their horrible company. (Do not bank with Ally Auto) overall, amazing experience!
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November 2022 by Aileen Barnes
Main thing I need to say is Ellie is Amazing! I have never used this branch before and had to stop by to pull some cash out in a hurry. I went to the drive thru window. Ellie was my teller. (I have been asked by several tellers throughout the years if they could help us with our finances. I always told them I was in a hurry.) Ellie did not stop at my comment she pointed out all the ways she could make it as easy as possible! She set me and my husband up and was with us through the whole process! I could never repay her for the way she helped us! Life changing experience! Mountain America has been an amazing credit union to deal with over the last 10 years but Ellie has made me never want to bank with anyone else again!!! Thank you Ellie and Mountain America!
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October 2022 by Aileen Hanson
Main thing I need to say is Ellie is Amazing! I have never used this branch before and had to stop by to pull some cash out in a hurry. I went to the drive thru window. Ellie was my teller. (I have been asked by several tellers throughout the years if they could help us with our finances. I always told them I was in a hurry.) Ellie did not stop at my comment she pointed out all the ways she could make it as easy as possible! She set me and my husband up and was with us through the whole process! I could never repay her for the way she helped us! Life changing experience! Mountain America has been an amazing credit union to deal with over the last 10 years but Ellie has made me never want to bank with anyone else again!!! Thank you Ellie and Mountain America!
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September 2022 by Justin Nye
Thomas did an amazing job helping me and my wife plan for the future! Best banking service we’ve ever had! Thank you Thomas!
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September 2022 by Sam Kem
Really friendly and helpful staff more than willing to help you.
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May 2022 by Sherry Flynn
Ellie was professional and experienced in her area. She made it a very pleasant experience!
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May 2022 by Irma Aldaz
I love this bank, for its customer service and benefits and it is very close to home. but please please please we need workers who can speak Spanish!!!
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May 2022 by grandpa 1
I moved to Utah about four months ago, and I finally decided to move my finances to a local credit union from my Arizona credit union. This one is close to my home and has great reviews, so I went in this morning. I was helped by loan officer Celia. She was terrific. She made moving a relaxing experience; explained the app to me since I’m not IT smart, and answered all my many questions. Thank you Celia, you’re the best!
