-
November 2023 by Janie H.
They will sell you a broken vehicle, slap a warranty on top, and that's what they call good honest business. Do not go here, especially if you are a women!
-
September 2023 by Sergio S.
Took my truck here after I purchased another vehicle. They went from 2 weeks to almost 6 weeks to get it done and still didn't fix it right. Casey the manager was very unprofessional and even laugh about it. Don't waste your time and money going to this place. They're only friendly when they're selling.
-
September 2023 by Alicia Daley
Fred helped get me and my car in tip-top shape for a road trip! These guys are the best and most honest people and are the only ones I want working on my car.
-
August 2023 by Mike Ramirez
Lesa and Ron have always been so helpful every time I walk through the door! They have always called and communicated with updates as soon as they get them. Been very straight forward with what me to be expected and even when I expect they help me any way they can. Thank you! I’ll be back with some donuts!Services: Auto exhaust system repair
-
July 2023 by Chris S.
This dealership calls me non stop trying to schedule service for my vehicle.to the point that it's starting to be harassing. So I make an appointment for an oil change 2 weeks in advance. I get to the dealership I drop the truck off 15 minutes early before my scheduled appointment and ask how long it's going to be they tell me an hour... ok reasonable I can wait an hour. 2 hours later I'm still waiting and haven't heard anything. I ask them how much longer and they tell me it's going to be at least another half hour. If I'd have known it was going to be 2 and a half to 3 hours I would have left and come back. I have better things to do with my day then sit at a car dealership
-
July 2023 by Derik Turpin
I took my vehicle in for a traction control service. Fixed that but when I took my vehicle home the serice park assist light came on the next time I put it in reverse. They said we didn't do that. It will cost you 800 to fix that. It will be fixed but NOT with them.
-
July 2023 by Chrissy F.
These guys rock!! We were punks and Tyson went to bat for us. They had some good inventory. We had very specific needs and they had two vehicles we were deciding between. Super happy. Thank you Tyson!!
-
June 2023 by Jon Loder
Service department review. Do not use their service department unless you really have to. When I bought my truck I received some "free" oil changes. I have gone in 4 times and everytime it is headache but today wins. After 2 hours of waiting for my oil change and a front end alignment, the customer service representative told me my battery was bad and I need to buy a new one. I didn't even know what to say to this. I told him I've never had an issue and I can't believe it's bad. He said they told him it won't crank and they'll have to jump it. Before I could even respond he turned and started to walk away whiling saying "I'll just have them jump it since you're in a hurry." After I got my vehicle I checked the voltage, it was more than fine. I then checked my dash camera. For the 20 mins they did the alignment my camera was running, which meant my power was running but my truck was not. In the camera you can also see my headlights were turned on. Of course you'll have a dead battery if you leave the headlights and vehicle power on for 20 mins! BTW it's also worth noting that for 42 mins my car sat waiting for my oil change. I had an appointment and even showed up early but still waited 2 hours. I will say they did change my oil and performed the alignment but I am glad I didn't spend the extra $300 on a battery not to mention the other add-ons they suggested to go with my "free" oil change. I still have more but will not be back, it's worth the money and time to do myself to not be treated this way.
-
June 2023 by Cole B.
Brought my truck in for a standard oil change and tire rotation as I always have; after leaving it with them it all of a sudden won't start. So they looked into it and recommend a new battery so I agree and we move forward and everything works and i figure that's the last of it. Fast forward 3 days later and the truck won't turn over while I'm sitting at a gas station, so I have to get it towed to the dealership and they told me they'd call me early in the morning after they looked at it. Never got the call so around 3pm I called them wondering what happened and they tell me it looks like the starters bad, and at this point I'm skeptical of their diagnosis after it took them an hour to tell me I needed a battery last time, but I'm stuck with no real options so I have them put a new starter in. Fast forward again to a week later and the truck won't start in my driveway which results in ANOTHER tow and diagnosis from them. Turns out it was their fault on the installation and a connector wasn't properly put together, so long story short if you're looking for a place that will cause you aggravation, more money spent than needed, and improperly assembled parts, this is your dealership! Will absolutely not be returning here for service and I'd recommend others to do the same.
-
May 2023 by Ana Young
Had been taking my car for oil changes the last two years to this location. I also needed an emission and a fix on my car this last visit. When I scheduled they were fine with it but come day of all they could supposedly do was the oil change. My husband then took my car elsewhere for the emission and fix, the mechanic told us my oil was dirty after just changing it last week and that Riverton Chevrolet had been putting dirty oil in my car more then once and because of that I need things replaced in my engine and get to pay $700 plus the emission and registration. Also bought two cars from this location but I will NEVER come back after this.
-
May 2023 by Jeff C.
Brought my Chevy here for regular maintenance -- oil change, alignment, etc. All of the services were done quickly and pleasantly. The car wash at the end is always a nice touch. Carla Bush played a huge role in helping it happen on time and with professionalism and a cheerful attitude. She's a credit to the dealership and one of the reasons my family takes theirs business here.
-
April 2023 by Jan Sharp
Took me without an appointment and got my turn signal fixed while I waited. Needed a bulb replaced. Service gal worked me in. Much appreciated. Was $$.
-
March 2023 by Kami W.
I am so disappointed. I have always known car sales was one of the most dishonest businesses around but RIverton Chevrolet has proven it! Our salesman was great and so was the finance guy. Michael ( I think his name was) on the other hand was a pure joke!! He offered $2000.00 on the trade in. The vehicle was just purchased for $15,000.00 in August from another dealership that he had nothing but awful things to say about. He was told the offer was too low. He came back offering $4000.00 with paperwork showing that the car had been in a really bad wreck and was not safe to drive. He said it could not be resold and would be sent to the auction. Well it is proudly being advertised at Riverton Chevrolet for $9450.00. Their mechanics must be absolutely fabulous!!! The worst part of this is that Michael told us several times that the goal of Riverton Chevrolet is to have return customers that do not want to shop elsewhere. Stay as far away from this place as possible!!!!
-
March 2023 by Holly L.
My car has been in this shop for 3 weeks. We had trouble with the car going into shift. They said they had never seen this problem before. Each week I was told it would be done that week. I picked it up yesterday and the same problem popped up. Plus the heat has stopped working now. I cannot drive my car without the worry of being stranded in the cold with young kids. Called many times (multiple days). They will not offer a service car to use while your car is in their shop. If you are reading this please, please, please go to a different shop. The one in American Fork is much better.
-
December 2022 by Preston Jacobson
Please stop calling me. I really hate getting a service reminder on a holiday, especially when I asked to be removed from the calling list multiple times.