-
July 2023 by Kiruba Doss D.
This rating not about this branch. Its about US Bank in general.There is no option to select negative or Zero rating. That is the only reason, I set 1 star (least min) here. Their promotional bonus program is cheating. Their customer care people very much listening, but no further action on any ticket. Their escalation team is useless.
-
December 2021 by Jali Cali
THEY LIED TO MY AUNT ABOUT THE PRICING AND SWITCHED IIT AT THE END
-
July 2020 by Nycole R.
This location, inside Smith's on Redwood Road, is not the closest one to me, but my usual place is temporarily closed and this is where they are redirecting traffic. I stopped by to take care of some business and found that the service was terrific. Even though my transaction was going to take a bit of time (new account set up) I did not feel rushed.They do walk-up teller transactions as well as have an ATM on site. Great staff, friendly and efficient. Thanks for taking care of us!
-
August 2018 by hollA Daze
Slowest customer service in all of their local branches! Everytime I come to branch, I wait 10-15 mins just to get help. If you're on a lunch break or restricted time. Don't come here!
-
March 2018 by Austin Duncombe
I really appreciate Tyler and Tevin at the south jordan for always doing a great job! -Thanks
-
October 2016 by Raeberta B.
I love US Bank! They have been our bank for over 45 yrs. Recently met w/retirement investment advisor after selling our home. He came to branch near me! What great service! Tellers are always so very friendly &
-
May 2016 by Cori Billings
They give you a debit card when opening your account and indicate they'll order you a permanent card. Then they don't. Your card gets shut off, in the worst situation. Then you complain. Then they claim they ordered you a replacement, and will send it directly to the branch. Then they don't. Then your replacement temporary card gets shut off in the worst possible situation. And the circuit continues. Additionally, they can't turn it back on. Seriously the worst bank I've ever used.
-
October 2014 by N. Tupola
I moved to US Bank from Chase Bank and I am still trying to get used to US Bank. So far I am not a very big fan and I think I am going elsewhere soon!
-
February 2014 by Chance McNeil
Great customer service!!! Bryson helped us get our car loan after we had a car accident and stay late to make sure everything went smoothly. Thanks for your great service and time to get all this accomplished in a friendly and professional manner!
-
June 2012 by Spencer Thomas
Had to wait in line for over 20 minutes just so i could do a 30 second cash deposit. Do not go to this branch if you value your time. They are painfully slow and under staffed.