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January 2024 by Mark Jacobson
So happy to have switched to this Credit Union, thank you. They have amazing customer service.
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December 2023 by Ashlie Young
I love banking with Utah First. They are always so kind and helpful. They have reasonable lending opportunities for all credit backgrounds. Every time I need something they find a solution that works for me. I typically bank at the South Jordan location and it's always nice and clean and the people are so great!
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November 2023 by rajshree koirala
If you are looking to get a a HELOC or any other kind of loan, don't bother going to other places, just come here. I went to four places that gave me horrible rates and horrible terms. I was very happy when I found out what Utah was credit Union had to offer..Talk to Steven, he is an amazing guy and will help you every step of the way. He made it easy and fast and was very transparent. He has answers to all your questions. Highly recommend Utah first credit Union to everyone out there.Thank you Steven and Bri for taking such a good care of us.
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November 2023 by Brian Kolkebeck
The people at the South Jordan branch are helpful and friendly. They were able to answer all my questions. They made the whole process very quick and easy.
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October 2023 by Jarron Sparks
Update from one star: we where contacted and have been helped a lot more from someone over the phone that has been a lot more help than in branch, although where still dealing with some issues there staff should have done from the start. Hopefully, the young staff in there giving the information get more positive training and experience. It would have saved us a lot of time on the phone.It would be great if anyone who worked here could give you accurate information or the same info from the start, instead of acting like they know what they're doing, getting different awnsers from each employee and wasting people's time when it seems more like they're not sure. The staff openly complain about management or policies in front of customers and have to be asked to leave by other employees, which doesn't give me much faith in them to take care of my money if they don't care about that.
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September 2023 by Kapuana Ofiu
A couple months ago JD Tolley helped me and my wife getting an account when no other bank would. He followed up with us when we didn’t get an immediate approval and really helped push us through.Now I’m opening a business account and Dana , Steven, and JD Tolley helped me out. Super satisfied with Utah First and will stay with them for the life of my business.
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September 2023 by Diya S.
I feel they are one of the bank scammers, I have excellent credit and still, they didn't approve my personal loan, and they explained some sort of heck. The manager from South Jordan was unaware of the products and their bank credit managers are really bad at making decisions. Poor inexperienced employees and poor bank. It really hurts me and within the next couple of days, I inquired in two different banks and got approved with my personal loan and got money in a few hours. This Utah First Bank will check your credit and even if you have an excellent credit score you won't get money, they say some nonsense and spoil your credit history. I'm advising everyone not to go to this bank and spoil your credit.
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July 2023 by Shariann Murphy
Stephen Sawno, from Utah First Credit Union, was referred to me by an individual I was buying a car from. Stephen made my loan process extremely professional, efficient and kind. He took time to understand my career/pay and over all living situation. The loan was started and completed in less than a 1/2 day. If you’re looking for a loan and professional treatment I would only recommend Stephen Sawno. Thank you, Stephen
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July 2023 by Alaina Teuscher
Steven was super helpful and answered all my questions! He was very fast to complete everything. Would definitely work with him again!
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July 2023 by Olivia Norris
I recommend never using Utah First Credit Union. They will continue to lie to you and hold your money hostage no matter how many times you ask them if something is okay. At every turn, they change their policy or have a new roadblock. My entire experience with having a car loan through this bank has been nothing but terrible and I recommend looking elsewhere.
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July 2023 by Justin Allison
I was able to work with Zach, and he was great. He answered all my questions and let me know everything that I needed to know to fill like I was working with a trustworthy person and credit union. He was able to get me the lowest rate on my refinance. It will save me a lot of money.
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July 2023 by Adam Jackson
Zach was extremely helpful and quick. We got everything done as quickly as possible and Utah First wasn't difficult to work with at all. I would easily recommend working with them.
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May 2023 by Brandy Nicholson
Stephen was so great to work with!! He was on top of keeping me posted about my loan and got me approved for my loan after having some credit issues and got me a better rate than I thought!! He was so friendly and I’d highly recommend using them!!
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May 2023 by Jose Roberto Castillo Ulloa
Awesome customer service! Marta was very helpful and kind through every step with my financial needs and questions. I most definitely recommend going to this financial institution!
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April 2023 by Dewie Vieira
Bryan and the rest of the team at this Utah First location here in South Jordan have been phenomenal. I worked with them to finance and purchase an out of state vehicle, which I thought might be somewhat complex and daunting. The entire experience was the most effortless transaction I’ve had to date and the team here made it seem easy. Bryan was extremely attentive, accommodating, friendly and remained in constant communication. I was able to work and coordinate with him remotely from work which was amazing as well. Everyone here from the Branch Manager, to the tellers working up front have been incredibly friendly and cordial. I wouldn’t hesitate doing business here again, and will likely be moving several accounts going forward, in addition to the two accounts I opened here already.
