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June 2023 by T. H.
My one star means nothing to no one, I’m sure, but good hell. Close this store already. I made a special trip here to get something I needed. The register thing wouldn’t work. Wouldn’t read any card I used. Tried all of em. I obviously have 8 whole dollars in all of my many accounts. Attendant said it was the third time that day that wouldn’t work for someone. So I just had to give up and leave I guess. No effort to change registers or anything. Just like “welp, sucks to be you, bye”.I don’t expect much out of Walgreens on general but seems like no one wants to work anymore. A simple check out process is hard I guess. No wonder everyone in Cali just walks in these places and takes what they want without paying. The store won’t even let you if you try!
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June 2023 by Michele Swanagan
I love this Walgreens!! They are fast and friendly!! And Krystal is my absolute favorite!!! I always hope she is there when I pull to the drive thru!! She remembers my name and asks how I’m doing and my dog Wallice loves her to and the treats haha! I just can’t say enough good things about Krystal!! ?
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June 2023 by Daniel winn
Therapists are decent but their administration staff are some of the most unprofessional people I’ve ever encountered. Most of the admin staff have been employed there for the past 5+ years and I feel as though they’ve only become worse throughout their tenure. Whether it’s been to reschedule an appointment, update insurance info, or even just getting an updated script due to medication shortages causing existing scripts to expire, the admin staff come off as very entitled and almost always act as if you [the patient] are inconveniencing them. Any push back or requests for clarification are usually met with confrontation and/or passive aggressive remarks. If you are looking for an organization that is patient-centric I wouldn’t recommend them. It’s sad and I feel really bad for the patients under their care that are in more urgent therapeutic support. Makes complete sense why their rating is only 2 stars.
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June 2023 by Savanah Marutz
Sign on the door said they close at 10pm and we came around 9pm to the doors not opening and employees just staring at us. Checked google and it also said they close at 10pm. Went back to the car and the employees just left the building and drove away? Super confused.I call the store and the machine repeats their hours, confirming they don’t close until 10pm but nobody answers the phone. I saw three other people attempt to get in before I left! Super weird
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May 2023 by Sylvia Jimenez
Wish I could give a 0! Everyone here is disgusting. Even the manager. I ordered online a face cream for pick up. Seconds later I get an out of stock cancelled. I also was picking up some photo cards. I went in and right as I walk in is a ton of the face cream. I went to the photo counter and she said, "there's no other staff out here they are lazy and are in the back". Then she asked me if I wanted to cut the photos out myself and showed me the cutter and my cards. I said no that's photos job I don't want to mess that up. She said then you will have to wait for someone to come and do them. I told her I would come back the next day. Next day the manager was there and immediately gave me attitude. I said, "HI I had a pick up yesterday and they weren't done I said I would come today are they done? " and this other lady started having attitude, well we are short staffed and I don't have time. Never once did I have an attitude. I said I understand that's why I gave it a day. Then she said this is the best I can do. And the pictures were cut wrong! They were cut off. I explained and she said yeah okay I can't do anything. I said okay you know what, you have an attitude and that's not okay, I'm trying to be nice. Anyways walked out called corporate and she said they would refund me and a manager would call. 4 weeks later NOTHING. I called back to follow up and she said the manager closed the case as called and left message. Never once did I get a message. Then she said they would call me again. Still nothing! I will never give this place my business
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May 2023 by Jenny Palmer
Friendly and great staff. Very helpful. I witnessed an altercation between a very angry customer and the manager. The manager apologized to me after the customer left and even offered to refund my photo order purchase for the inconvenience of this out of control customer. Very considerate of the staff. Definitely recommend this walgreens
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April 2023 by Selvakumar Nagendran
Suffering from stomach pain, I went here to get two OTC medicines. The checkout staff who was upset with another customer who she thought as a child kidnapper (which could be true) called for another staff to stop him or take a picture of his license plate. I had some problems in paying with my FSA card but had to have her scan it twice before falling to credit card. At this time, she was angry and yelled at me stating that she is trying to stop a child kidnapper and I am arguing on price change and trying various card all the while standing at the checkout desk with myself as the only customer. She said if the other purported kidnapper gets away it is due to my fault. Seriously??!! I emphasize with her and she must probably have legitimate reasons but she should have called the police. What’s the point of monitoring your store with cameras if you can’t take a picture of the assumed criminal. Almost in unbearable pain, I didn’t say anything but just collected my OTC medicine after paying and walked away. Walgreens - your staff needs help. Do something
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March 2023 by Rodney Bertone
I had a prescription filled at this pharmacy but they never have a pharmacist there so I can pick it up, when you try to call they just hang up on you. I will never use them again for anything!
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November 2022 by E. K
Employees are incredibly rude, especially in the pharmacy. Screw this place and their attitudes.You will also stand around forever because instead of helping who is there, they act like they don’t see you.Also, if you need a covid test with actual results instead of “inconclusive” do not come here. It’s like this place just wants to continue to get free money from the government and instead of saying no, they try to make more money…This place is terrible.
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October 2022 by Amanda Scott
Great store. The staff at the pharmacy are always kind and efficient. I have been to many pharmacies lately for my foster dogs pills to try to find the best price and I keep coming back to Walgreens. They are by far the nicest and most patient in the area.
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October 2022 by Regina Sipos
I dropped off an old roll of film to be developed in March. I kept the claim ticket in my car. Waited to be called when to pick up the developed film. Forgot about it until I found the claim ticket. Seven months later I remembered the claim ticket and went to pick up photos. First of all, only one employee working the entire store while two “managers” couldn’t be found. Once the “managers” appeared out of no where one told me the photos are thrown away after 6 months. No phone call when they came in. No phone call before they were thrown out. No sympathy from the “manager “ who was very matter of fact about photos being thrown away after 6 months. Never was I told there was a time limit. Thanks for nothing.
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September 2022 by Christen Stanley
BE WARNED!!I went to pick up Rx for my son. I gave them his TWO insurance cards and was told generic Albuterol inhaler would be $27?? Clearly that was not correct. I was given some lame excuses when I asked about it. I asked for my cards back and said I would check with my insurance. Sure enough got home and checked the app and neither insurance cards were on his account and the price was with a goodrx discount. This is practically theft since he clearly intended to deceive me. This is not the first time I have experienced horrendous customer service at this location that basically amounted to them stealing my money because they couldn't be bothered to do the basic functions of their job. Go ahead and use their service if you're happy to pay for your insurance without actually using your benefits!UPDATE: entered the insurance cards on the app and after about 15 minutes received a notification that my Rx was ready and my cost will be.. $0.00. Apparently, I can do on my phone what their employees cannot do in the building. Unbelievable.. please do not go here.
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August 2022 by Haley B.
Was treated horribly by the incompetent pharmacist named Lee Jackson Briggs working here. She is rude, unqualified and unprofessional. It was scary to think that someone like this woman is handling medication. I warn others to beware.
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June 2022 by Dylan Huntsman
Waited a month and a half for a package and had it sent to this Walgreens and they refused to take it cuz it’s too “heavy” and lied about it being 70 pounds when it was 49 pounds and perfect under the weight limit. Very rude and unhelpful. Don’t order to this Walgreens.
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June 2022 by Sarah G
Horrible experience with This Walgreens. I went to get my passport photo taken. I was not told that I needed to take my glasses off for the photo. I was unaware of the law change that you could not have glasses in the photo. I was first told that I need to pay for new pictures when they made the mistake of not teaching their employees of passport photos. Im not really happy right now now my trip is in jeopardy