Proline Range Hoods is a company that consistently provides exceptional customer service and high-quality products. Customers have praised the company's staff, particularly McKenzie and Sonny, for their courteous, prompt, and knowledgeable assistance. The company stands behind its warrantied products, quickly replacing a failed vent hood blower under warranty. Customers have been impressed with the company's attention to detail, such as unboxing the range hood and demonstrating its noise level before purchase. Proline Range Hoods has also been commended for its flexibility in handling unexpected issues, such as a surprise code issue that required an oversized chimney extension. The company's representatives have been described as incredibly helpful, with a sweet attitude and next-level customer service. Overall, Proline Range Hoods has earned a reputation for caring about its customers and going above and beyond to ensure their satisfaction, making it a highly recommended choice for future projects.
Love my hood. The customer service representative was very helpful and resolved all my issues. Would purchase from them again!
December 2022
Love our proline hood. The customer service personnel are very friendly and helpful. They gave me all the information I have asked for and I could not be happier with their service.
October 2022
Had issues with the latches on the vents of the hood coming apart. Called Proline and they said send them in and they repaired and one that could not be repaired they replaced! Great service...
