Famous Footwear offers a mix of experiences for its customers. Many shoppers appreciate the friendly and knowledgeable staff, with employees like Joanna and Brea receiving praise for their helpfulness and excellent customer service. Customers often find the store clean and enjoyable to shop in, although some note that the selection, particularly for larger sizes, can be limited and prices may be higher than online options. While the store has a decent variety of shoes, it may not cater to specific needs like soccer shoes or high-end hiking boots. Overall, customers enjoy the atmosphere and the quality of the shoes, though they acknowledge that the saying "you get what you pay for" applies here. Many return to Famous Footwear for their annual shoe purchases, especially avoiding peak times like mid to late August due to school shopping season.
Selection is good, but organization of things is difficult to find specific sizes and types
January 2026
Online hours say open at 9, I tried going at 9:45 and the doors were locked and hours on the door said 10am. Please update the hours for better accuracy for your customers.
December 2025
This store is very clean and organized. I've shopped here multiple times for kids shoes and some for myself. There is great selection and they almost always have a buy one get one half off sale on certain shoes.