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July 2024 by Shelbey Wyler
The first day we went there it was shut down because of computer issues the second day we went they couldn't help us and I've been a member of Metro for 4 years
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July 2024 by Alex O
It says it's open on Sundays and it's not.
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May 2024 by Sarah Ocean Hart
I've probably been into this store at least ten times, and it's on me at this point because they NEVER have any new decent phones to buy. If you are a phone company and you never have new decent phones for people, how do you profit???? They try to sell you cheap phones because they never have anything decent. I've gone in there for a new line and they didn't have phones for a new line of service, and I've also gone in there as a customer trying to get a new phone and not once have they had any good phones in stock. Oh you want an Apple? Too bad we never stock those, but here have this POS, Nope I'm good, don't want your junk. Honestly the only reason I even stay with Metro PCS is because it's cheap. The customer service doesn't exist.
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May 2024 by Nicholle Hendrickson
I have been having trouble with my phone dropping calls, so I went into the Spanish Fork office to get a new.
The representative walked out from the back room with a grumbly attitude of, like how dare I bother me in what ever I was doing. I told her that I've been having issues with my phone and want a new one. She said that there were no specials and I will just have to pay out in full for a brand new one. She wasn't willing to show me anything or accommodate me in any way.
Terrible service! I will never do business with them again.
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February 2024 by jesse harp
Sucks, the website said it was open on Sunday till 4pm, went there and it was closed...
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January 2024 by Matthew Seamons
Went in and got my daughter a cell phone yesterday for Christmas quick and easy service no problems I almost want to switch my phone over to Metro because every time I go to pay my bill I swear I'm standing in line for an hour
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January 2024 by Tyson Memmott
Honestly ridiculous!!! First people in the store for at least 5 minutes. We tell the 2 idiot girls working there we want to add a line and also get a new phone. We were looking to spend a decent amount of money. Instead we get greeted with "What do you want" we start asking about phones and another Hispanic women comes in and it's like we never existed. BOTH of the girls started helping this one customer that came in after us, we continued looking and my wife asked if we could get a phone and add it to our plan, as one answers with yes they tell us Nope nevermind we don't have the phone. When they didn't go look nor did they care about their customers obviously. The attitude these "woman" had they deserve to not have a job anywhere besides in a line where nobody has to deal with them or there I'm better than you snobby attitude. Honestly if your looking to get a phone take the extra drive and go somewhere else. Complete JOKE
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January 2024 by Heather Larsen
We're here right now at 10:21 a.m. and they are still not open what is up with that talk about unprofessional they're supposed to be open at 10:00. I think a lot of these people that are the single person opening the store think they can get away with whatever they want good job Metro PCS
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January 2024 by luis olvera
Ladies there were nice always smiling and being helpful
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September 2023 by Stefanie Barton
Could have a bigger sign so it's a lot easier to find comeing from the back side of the parking lot
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July 2023 by Edgar Rafael Cure Acosta
Excellent attention
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July 2023 by JP&GF Massaad
I love this store!!
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July 2023 by carlos sierra
Thank you very much Fabiola treated me very well
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July 2023 by Jeff C
Rude lady. Came in to get a new phone but lady skipped me when I tried to ask questions about the phone(there was only me and another customer in the store). Had an easier time just buying it online. Then when I came in to connect it she told me it couldn't be connected. So I had to connect it via the OTHER metro location. Absolutely worse service I ever had and would not ever visit again.
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July 2023 by Bart Nelson
The owner truly needs to evaluate the employees at This store
