-
March 2024 by Dallee Cobb
A little disappointed in the service at this location! In other locations we have been served quickly and efficiently! Here we waited at our table for 25 minutes before anyone even approached us to offer drinks and take our order. Was not even busy either. Delicious food but hoping that they do better to serve their customers in the future :)
-
March 2024 by Project “Ronler”
Food was mid bland no flavor go to dominoes instead better food and
-
March 2024 by ceara butler
I came here for the first time with my husband tonight, who came here a lot as a child. I was highly impressed with the pizza and the big bread twist especially! We got the Jerry pizza and it was so yummy! I was super excited for the salad bar, but was kind of disappointed when most of the lettuce was wilted. But I was still able to find some good chunks and make a good plate.! definitely a place to have dinner with friends and family in a great atmosphere. Maybe just go during busier times so the salad bar gets filled ?
-
February 2024 by RoseZ
The Pizza crust wasn't crust, it was dough. It felt like they put it in the oven for five minutes and called it good. Extremely overpriced, 24 dollars for a medium pizza that isn't even baked through. I wouldn't waste your
-
February 2024 by Tee Why
Pizza here is great and expensive, in my opinion. Ordering over the phone is a pain because it seems I repeat myself, sometimes more than once, because it seems whoever takes my order isn't really listening to me. Customer service and listening skills should be taught to all who work
-
February 2024 by Valen Gamarra
food was okay, wait time was insane super long :( bread twists were good
-
February 2024 by Skylee Edwards
Great food & and great place for families!
-
January 2024 by Kathrina L.
Overall it was fine, not the worst place but not by much. The garlic twist I ordered was raw in the middle, I could pinch off parts of the bread and roll it back essentially into dough. The fettuccine alfredo was swimming in pasta water and the cheese tasted like fake, spray can cheese just absolutely inedible. Finally the pizza I ordered the garlic alfredo pizza which honestly was pretty good but the crust was once again raw in some parts. The only thing that wasn't raw was my Diet Coke. I've never been so maybe I caught them on a terrible day, but I don't think I'll be going back to give them a second chance with how bad this first time was.
-
December 2023 by Brittney King
It's an older building and not very clean. Salad bar wasn't fresh at all, which is one of the main reasons for choosing to eat there. Service was very slow. I won't be returning to eat at that location again.
-
December 2023 by Maezie McGraw
My family and I went here tonight, once we were sat we had to go up and ask about menus, then to be told we had to scan the QR code to see it. We sat there for over 15 minutes no server came, ever! We had to go up twice and ask the hostess if someone was coming as there were multiple families coming in and getting served sitting right next to us. After about 30 minutes of not being served (and having two hungry toddlers) we decided to leave and go to a different restaurant. On the way out we asked to speak to the manager, waited another 10 minutes no one came out so we left. Disappointed is an understatement. Serve was absolutely terrible! Save yourself the trouble.
-
December 2023 by Semi Charmed
I'm sitting in the restaurant with my family, including a toddler and an infant. We have been here for over 10 minutes and no one has come to take our order or greet us. We weren't informed that there was a QR code for the menu, and even after asking for someone to come and get us some drinks, no one has come. Also, I have watched three other families come in after us and I have watched a server take their orders. We weren't rude or pushy, so I am wondering why we have been passed over. We came hungry, and the only reason we aren't leaving right now is because we have a baby we would have to put back in a car seat without eating. This is unreal. It's now been over 15 minutes and no one has come over...I politely asked for some service and still nothing. What is up with this place? Sad.
-
December 2023 by Ricky Monroe
Pizza Factory is a gem! The salad bar boasts variety and freshness, the pizzas are a slice of heaven, and the pasta is pure comfort. The breadsticks? Let’s just say they’re in a league of their own. And here's the secret ingredient: McKenzie, the server extraordinaire, takes the dining experience to a whole new level. Her service sets the gold standard in the business. A must-try for pizza enthusiasts!Parking: Plenty of parking
-
December 2023 by Janie Groneman
We got there about 6:15p 12/12/23 walked in and was seated right away and looked over the menu and waited about 15 minutes to order, then waited another 10 minutes for our drinks. There was only 2 of us and the place wasn't that busy. Waitress comes over and finally gives us our drinks. Then when our food arrived, I asked for extra dressing on my chicken caesars salad and there was none. It was very dry, looking at the salad there was no chicken except one small piece. The waitress seemed to have her hands full. I really think the pizza factory dropped the ball on this one.. Food could have been better if they would have listened and they really needed 2 or 3 waitress.
-
December 2023 by Kensie Day
The BBQ pizza was so good! With a side of homemade bread twists and the finish it off with Never on Sundae, a gooey cookie of your choice with ice cream, caramel & chocolate sauce. ?
-
December 2023 by Jan G.
I really like this place. Lunch menu is great. Love the choices at the salad bar. Pizza is always good. Why not offer Senior discount? Service is always great at the lunch time all the times I have been there. Jan Gibbons Springville
