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October 2023 by Heather Jackson
Needed paint colors and their organization and color option set up made choosing fun and easy. I was back and forth from the store to my car and and my car battery died when I was finally ready to go. Store employees went out of their way to help me charge my battery and were so kind and friendly! I don’t see that kind of customer service much anymore so this really made my year. This group of employees is a special group! Felt like family.
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June 2023 by John Luke
We ended up using the wrong paint on a new front door. This business made everything as right with me they possibly could. They could have just done nothing but they chose to do the right thing. I will be buying all of my paint and products here from now on! Thank you!
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November 2022 by R. H.
I really loved this location. I've been to both Provo locations and had average service.Thomas was very knowledgeable about paint matching and even painting techniques. I kept seeing various base colors, like a blue, green, or gold hue in paint colors and he spent time explaining how color mixes work and why I might see different base colors to my paint. He was very helpful pointing out possible paint complimentary colors.I haven't tried to return anything because it was mixed properly and I'm the one who decided to pick the paint colors.
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October 2022 by Clay Werts
Very helpful, thanks
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October 2022 by Daniel Bridenstine
Great place to get the right color paint. They can color match pretty much anything! I can't wait to get my color matched paint on Tuesday!
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October 2022 by Katie Mitchell
Great prices! Cheaper on paint supplies than other stores.
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October 2022 by rizz jane
These guys went above and beyond to make sure I got the product that was perfect for me. Great customer service and attention to detail. Truly, these guys are the paint experts and their products are worth it!
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October 2022 by Katrina Long
Always helpful and the quality of paint has been wonderful for our business. Always come here for paint when we are doing a project and the staff has always been helpful and courteous. Thank you.
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October 2021 by Olivia Jewell
Honestly had a terrible experience. I ended up putting everything back that I was about to buy and leaving bc their employees were so not helpful. I go to a professional paint store because I want professional advice not kids who seem to know nothing about anything the store carries.
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October 2021 by a w
I always receive the help I need when I visit here. The store is also very well kept and clean.
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October 2021 by Kristie McLean
The guy that helped us was nice but seemed to be a new to customer service
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October 2021 by Juan L
A few weeks ago my wife and I decided to tackle the job of paining the exterior of our home. It seems Sherman Williams is the place to go for good advice and products. We went in and let the staff member know what we needed, we let him know the color of our home and we had vinyl siding. I know that vinyl is very iffy as far as color choices go. The staff member told us any color would be fine so we proceed to go with African grey. Before purchasing the paint I asked him if this would be safe to use on vinyl he said it would be fine. Well one week into it and our siding is pretty much toast. Our siding has began to warp and buckle, safe to say we were not given very good advise, I would say I am very disappointed because after calling the store the staff member that sold me the paint insisted that he would have never recommended that color for vinyl. When he knows he said that would be fine. I will never return to this store to buy paint again.
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October 2021 by Steven Boyce
We had a terrible experience with the paint. We found our color we liked after testing multiple colors and paying for them. Then they told us to buy the gallon size as the color can change slightly from the sample size. We did that and it was fine. Our painter then purchased 5 gallons and painted our whole basement. The color was not the same and had a pink hue to it. After talking to the manager we find out that is was not the same color mix and their machine changed it automatically based on the 5 gallon size. Our painter warned us of this and said he never buys paint from Sherwin Williams due to issues with color consistency... we should have listened to him to get paint elsewhere. When you pay a premium for a paint, you at least expect it to be right. Now we have to pay $900 for the basement to get repainted... the manager did offer to replace the paint for free and a discount on future purchases. A company that makes a blatant mistake like this should be bending over backwards to make sure all costs are covered, so disappointed with the resolution.
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October 2021 by Harold The Little Legend
I came in needing to get paint for a project this weekend and Madi was the best! She was extremely helpful finding the paint and sheen and when they didn’t have primer in stock she called multiple stores till we found one with some in stock. We are remodeling our who home and will definitely be back as we keep the project going!
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October 2021 by Spencer Thomas
Dont buy here, go to lowes. You get the top off the line paint at lowes for cheaper then there mid-grade paint here. They will not work with you after you purchase the paint. Only concerned about making more off the average consumer then helping people out. Brodie was not helpful, and once its purchased it is a done deal with no support. Brodie misrepresented policies of the company. Wish I never bought from them, in the future I will send all friends to someone else. Buyer beware. Go to lowes, better prices and service if something goes wrong.