The United States Postal Service location at 165 E 900 N provides essential mail and package services to the community. Customer experiences at this post office vary, often highlighting the impact of individual staff attitudes on the overall service. Many reviews describe workers who are happy, attentive, kind, patient, friendly, helpful, considerate, and who make visits pleasant and easier. Specific interactions note clerks who are super patient with learning customers and who provide very quick service with a welcoming energy. However, other feedback points to inconsistencies. Some customers have encountered a clerk who was short, impatient, and embarrassed people, making the process a pain. There have been instances described where staff were unwilling to perform basic tasks like scanning packages, with one account detailing a refusal to scan boxes for a local business, reflecting a poor attitude and a lack of support. This has been characterized as a situation where a few bad apples with bad attitudes bring the entire image down, forgetting their service-oriented duties. An update from a customer notes that things have improved at this post office, with the same staff becoming more helpful, kind, and considerate than previously, making it pleasant to visit. The contrast between very positive experiences with certain individuals and negative encounters with others defines the reviews. The U.S. Postal Service is actively recruiting for various positions including delivery and processing roles at this and other locations.
Robert is the nicest and kindness person ever. He’s always polite and respectful. If you have trouble understanding something he always addresses with patient.
December 2024
2/3 clerks were happy, kinda and attentive. So great! The last clerk was short and impatient and embarrassed customers if they didn’t understand what she was saying.
November 2024
Very quick service! I went to drop off and package and have a label printed, workers were friendly and helpful!
Additional: I went to mail another package today for an eBay order and it was my first time dealing with their service, Gaylene helped me and was super patience through my learning and questions!
