GameStop is a popular store for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. In addition to gaming products, the store sells trading cards, sports cards, Pokemon cards, and other trading card games. Customers can also find gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, accessories, decorations, replicas, and board games. The store provides options to sell or trade in old consoles, games, accessories, and phones for cash or store credit, and is now buying PSA graded collectibles like sports cards and Pokemon cards. Customers can shop in-store or buy online for in-store pickup. Reviews highlight friendly and knowledgeable staff who go above and beyond to assist customers, making the shopping experience enjoyable and personal. However, some reviews mention issues with staff knowledge, particularly with a manager who was not well-informed and caused confusion regarding trade-in and repair claims. There are also mixed experiences with store cleanliness and customer service, with some customers noting the store can be busy or lacking staff at times. Overall, GameStop remains a place where gamers can find a variety of products and receive helpful service, though experiences can vary depending on the staff on duty.
Why does the stores posted hours on the door say it closes at 10pm but online it it says 7pm and the doors were locked
May 2024
Helpful, friendly staff. Was able to quickly look up what I wanted, and upon learning they didn't have it, he looked it up at nearby locations. Wasn't able to find it in the end, but was still a good experience.
May 2023
Staff absolutely goes above and beyond. Not only is the service great but the employees are genuinely amazing people and felt like I was being treated as a friend rather than just a paycheck.
