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March 2024 by Marilyn Spafford
It’s a joke getting to someone who can help me with an account and being charged late fees when I’d never received a bill. . I really wish you had a customer service like you did 6 years ago
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January 2024 by Steve Parker
Website kept circling back to log in which I did many times.Very disappointed that you outsource your phone service to a foreign country and cant reach a local representative.Your prices are very high compared to other companies
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January 2024 by ron bedford
Called for a fill up a couple days later truck came.
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January 2024 by Dan Ashworth
Your company is awful. As I customer I do not feel loved or even cared for. I’ve been calling for a week to speak with someone who can help me and it’s a total waste of time. How do I cancel my service?
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January 2024 by Howard Reed McArthur
Delivery was great and on timeThat’s not the problemYour Rates are a lot higher that BlackburnSo thinking about switchingBut employers are great
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December 2023 by Ivan Jensen
Ordering was easy. Prompt and efficient delivery. 10 out 10.
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December 2023 by Dave Carlson
Driver came and checked our tank and let us know it was still full. We live out in the country and appreciate the great service!!
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November 2023 by Roger Lankford
Horrible customer service, I will never buy gas from amerigas again the call center they use in the Philippines is Horrible ,no worker there knows there butt from a hole in the ground, the automated computer is a joke the numbers are all off ,its so bad it's laughable and agitating at the same time I will do business elsewhere
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August 2023 by Michal Patten
I set up a delivery online and when the driver arrived he informed me that our tank was too close to our AC unit. He told me and I received an e-mail indicating that someone from Amerigas would contact me about moving the tank. More than a week later, I had to call as there was no way to do this online and learned there was no record of the service request. I had to pay a plumber to move the tank and then set up a fuel delivery. The tank distance was a complete surprise to me as it had not been a requirement for the prior delivery. I was about out of gas and this whole process end up taking almost a month. The actual fuel delivery was just fine.
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June 2023 by Clair Anderson
Your driver Jason is the best ever. He just makes it work for us.Clair
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June 2023 by jerry atkin
A manager answered my knock on the office door that had a sign that said something to the affect “we do not answer the door” and we communicate only thru a telephone # that has no personal aspect at all. I have a house in the mountains and I had run out of gas a month earlier (and therefore no heat) and wanted a gas delivery as soon as roads were passable. I wanted to let someone know and was able to get a delivery the next day thanks to Bill Wales
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May 2023 by LeRoy Thompson
Had a delivery and was not notified of the delivery for days until I received and e-mail. The email did not even tell me how much a gallon I was being charged. The on line account also did not tell how much a gallon I was being charged. Your on line page is very poor.
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May 2023 by kmac
Driver was very polite and friendly. Easy to place order online.
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February 2023 by F McAllister
The service man was excellent. We had run completely out of gas and he spent time getting gas back through the piping so that both our in home fireplaces would work. And with his help we were able to clean the fireplace structure and glass. ?
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December 2022 by Donald Schultz
Delivery was within a few days of my online order
