Carpets Plus Luxury Home Products is a one-stop shop for all your home improvement needs. Their professional staff is dedicated to helping customers find the perfect products that fit their taste, needs, and budget. With a wide selection of top brands in flooring, window coverings, countertops, and appliances, Carpets Plus ensures customers have access to the latest and highest-quality products on the market. The knowledgeable and experienced team at Carpets Plus, including Leah and Joe, guide customers through the design process, offering expert advice and support. Customers have praised the team's responsiveness, communication, and commitment to resolving any issues that may arise, such as warranty claims and installation challenges. Carpets Plus's delivery and installation services, provided by skilled technicians like Lincoln and Brady, have also been highly commended by customers. While the in-store customer service and phone responsiveness could use some improvement, the overall experience at Carpets Plus is described as outstanding, with customers expressing their satisfaction with the products, services, and the team's dedication to excellence.
Leah at Carpets Plus has been hand down, the best rep to work with for appliance warranty. So responsive and great communication!
February 2024
Their delivery and installation guys are the very best!! Five stars for Lincoln and Brady. Customer service when walking into the showroom and returning phone calls needs much improvement.
January 2024
Dave Evans, Amber, and Leah have been such a pleasure to work with. Leah in particular has been such a huge help this past week and getting warranty work taken care of. She is knowledgeable, professional, and effective. Thank you to the entire team!
