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January 2024 by Angelea Boezio
From out of town, our tire was losing air and Costco was the only tire shop open with it being New Years Eve. Even with it being a busy day they got us in and out pretty quickly. Would highly recommend!
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November 2023 by Aaron
Work they do is fine, what you expect from Costco, but they need to hire more people to man the deal out front. Every time I go in there is a huge line with 1 person to help. Takes ages
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October 2023 by Cory Lewis
The Costco tire center is by far the best experience I have ever had getting new quality tires on my vehicles. They run sales all the time and their installation is top notch. If you want a tire repair they are about 1000 times better than the other big name tire companies who will only repair the tire within small areas, because they want to sell you new tires. Go Costco!
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October 2023 by Heather Okerlund
So frustrating. Even with an appointment service took 2+ hours for both install and rotation. Called for tire repair and first appointment is in 3 days and no walk-ins (against policy). It says they take walk ins, but there is a list you have to be on to walk in. Which is not considered an appointment. ?♀️Tires are fine but service is terrible. I won’t go back after this set.
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September 2023 by Flat S.
Don't bother with using their appointment system. Still waiting 2 hours after our tire rotation appointment. Big O, Discount Tire or Burt Bros will be a much better option.
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September 2023 by Ron H.
I found out the Costco Warranty is worthless. First, they will not fix a flat tire. I wasn't the only customer there that discovered that. I bought the tires for a Toyota Avalon. They were roughly $250/tire. When I took the flat in the attendant said he would call me when it was fixed. They never called, so I went back. This is when the rehearsed lies started. They claimed the tire was ruined and a new one would be, you guessed it, $250. I asked how can that be? There is only 8,000 miles on them. They are 60,000 mile tires. I was told they only have 6/32nds left, the other three have 7/32nds left? The only truth he told me was they start at 10/32nds. I measured the new one. I was told the retail price is $350 and because I bought them on sale I owed $250. I don't know of anything that Costco sells at full retail. So 30% of &350 is $105 plus tax and other unexplainable costs come to $130. That's what I paid after I complained. They even went so far as to tell me new tires wear out faster than old tires. I'll bet BF Goodrich would be interested in knowing that! BTW, when I picked my new tire up three days later. Another Costco customer was being treated exactly the same. He got a flat in the first hundred miles and had to pay $23. So if he paid $350 for his tires, the warranty would expire at 1500 miles using the same adjusted rate. Buyer BEWARE!!!
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September 2023 by Joseph Cowdell
Friendly, quick service with quality tires. The batteries and propane are the lowest priced products in town. Thank you for your professionalism!
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September 2023 by Jason Foote
Even with an appointment, it took them two and a half hours to change my tires! And my wife was stuck with our two year old walking around Costco for 2.5 hours!
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September 2023 by Jeff Hunter
This location is very poorly managed. Been there several times at different times of day but it’s always under staffed and the wait times are horrendous!!
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May 2023 by David Gray
This is the final authority for tire selection and installation. Technicians are knowledgeable and the seInventory is extensive. I recommend the Costco tire Center to all of my friends and relatives.
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March 2023 by Cassandra Robinson
Brought in a truck to get tires rotated. They said it would take 1 hr finally they called us back 4 hours later and they didn’t even rotate the tires.
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December 2022 by Kaden Empey
They do a great job, but Costco obviously underemploys this branch. Good luck getting a hold of them by phone, and even better luck going in person and waiting fewer than 30 minutes to do anything. They seem to need a few more dedicated associates.
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November 2022 by Ryan Jentzsch
Went to get a new car battery. Staff was friendly and helpful. The battery was affordable. Overall a good experience.
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November 2022 by Bill Duncan
They want you to wait 4 days to make an appointment to get a flat tire fixed can't go without my car for 4 days
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October 2022 by Trisha Callister
I’ve always had good service at Costco, but this last time was a joke. Quoted me the wrong price in the beginning, broke my sun visor on the driver side and didn’t have the courtesy to even tell me about it, when picking up my car I asked about the warranty packet they always give you after a 45 min wait in line and they told me it was in my car. Sure enough it’s not. Call them and the guy gives me the run around and wants me to come back again and wait in line. So disappointed Costco.