Downtown Furniture Company is highly praised for its excellent customer service, great prices, and quality products. Customers have shopped both online and in-store, often finding the best deals on furniture like mattresses and couches. The staff, especially the owner and employees, are described as kind, helpful, and energetic, going out of their way to assist customers and make them feel valued. Many reviews highlight the quick delivery service, with some orders arriving and being assembled the very next day, even on holidays. The store offers a wide selection, and if specific items are not in stock, they are ordered and shipped efficiently. Customers appreciate the professional approach of the delivery team, who handle furniture carefully and assemble items on-site, saving customers time and effort. Several reviewers mention that their positive experiences at Downtown Furniture have made it their favorite store, and they plan to return for future purchases. Overall, Downtown Furniture Company is recognized as a reliable place for quality furniture at competitive prices, with friendly service that leaves customers satisfied and eager to recommend it to others.
Shopped online and all over town. Found the best deal on a quality mattress at Downtown Furniture. Even more impressive was our interaction with the owner, Josh. He took the time to makes us feel more than first time customers. We came in strangers and left as friends. Thank you for a great experience!
January 2024
Amazing customer service. With the cheapest prices in town! Great delivery service, products, they got me my couch the same day that I bought it!
December 2023
Downtown Furniture is the best to work with. Everyone is kind and helpful. Their prices are great. They ordered a table for me and it was perfect.
