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February 2024 by Shad Sorensen
My friend and I came in and got him a new dirt bike. He was super pleased with the service and selection. Thank you for helping us out.
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February 2024 by Kelly Gretsinger
I am seriously impressed by their service department. These guys know how to get it done. Great communication. Everything went exactly as it was explained to me I couldn't be Happier!! Honda Talon Sub transmission Low gear repair covered by warranty.
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February 2024 by B Ryan
Amazing service and knowledgeable staff. From the first phone conversation with Keith, I was convinced this is the place to purchase a bike from. Very informative and helpful with all my questions. Definitely worth the 1.5 hour trip from Vegas to pick up my new bike. ?
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February 2024 by Bryce Owen
Overall my experience with this dealership has been awful. I walked in about a month ago with a quote from another dealership asking about buying a new 2024 YZ450. The other dealership (Power Motorsports) in Sublimity Oregon quoted me $9,800 OTD and $500 to ship it to southern Utah. I explained this to one of the sales guys at factory and he had the audacity to start laughing at me. Telling me “it’s to good to be true” and “good luck bud”. Then continued to quote me $12,200 for a 2024. Over 2 grand above MSRP!! I could go to SoCal and walk out the door with one for $10,300 almost anywhere. Factory powersports and other Utah dealerships are up charging crazy amounts on powersport products. Most people living here don’t know any better because they have not been exposed to the outside bubble of Utah. There are deals to be found and Factory is very very far from that. Give David Sibley a call at Power Motorsports in Subblimity Oregon instead. He will give you a killer deal and set you up with Tim at motoshippers who will get you your bike faster than Amazon prime…..
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January 2024 by Brittany Griffin
Great place to get gear
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January 2024 by Isaac Hooper
I had an amazing experience here. I wanted a Honda Navi, this would be my first bike and I wanted to finance. Both bill and Valerie were fantastic in giving me all the info I needed. The financing was great and being a first time buyer, I was nervous about getting an approval. Luckily they were able to make it happen and now I've got my dream first bike. THANK YOU SO MUCH.
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January 2024 by Shannon Van artsdalen
Awesome staff, Mike was very helpful with the whole process of buying a motorcycle!
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December 2023 by Dan Tulloch
Bought a Honda Rubicon from Keith. He and his manager made the process so easy and gave me a great deal! Drove from New Mexico and Keith went above and beyond and met me halfway! Thank you very much Keith and Factory Powersports, you guys have not forgot what great customer service is!
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November 2023 by John Jewett
I would like to apologize to everyone at Factory Powersports for a previous review that I posted. We went to Mesquite MX track for a Yamaha demo ride. And were told that the track was too muddy to ride. We were told that the mud was too hard on the chain and sprockets. I was under the impression that the person who told us that was with Factory Powersports. I was wrong, he was with Yamaha. I would like to especially thank Brandon from Factory Powersports. He called and informed me of the facts. He also offered for us to test ride his own personal bike, to make sure we were happy with this business. So once again I would like to apologize to everyone at Factory Powersports!! I hope that people see my new review, so that the potential customers are aware of this misunderstanding on my behalf. I will definitely go to this establishment for my next purchase. After seeing what they are willing to do to take care of us. Thanks.
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November 2023 by Joe Dunbar
Shoutout to Brandon and the team at Factory Powersports who, helped me get the bike I wanted, and gave me a quick and easy experience.
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November 2023 by Steven G.
Keith is awesome, truly passionate and helpful. He worked with me on getting my CRF250F held a deposit and was more than patient. Showed me some sick trails near by and answered any questions I had. Highly recommend if you go to Factory Powersports, work with Keith!
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September 2023 by Marc Rasmussen
Awesome Experience! I tried multiple motorcycle dealers in Las Vegas, and after each one pulled bait-and-switch pricing on me, I looked outside the area and found Factory Powersports. What you see on their website is what they have! It is up to date, so it makes choosing easy. I worked with Brandon by text messaging at my convenience! It doesn't get easier. I let him know when I would be up to Utah, and he had everything ready to go. I bought two bikes, but changed my mind on one at the very last minute, and Brandon was quick to assist in picking a new bike that better fit my needs. He knew the change in paperwork would take a little time so he told us to go have breakfast while he handled the rest. Sure enough, later in the morning we were all set. He even helped us load the new bikes up into our trailer, even though there were other customers he could have started working with. Awesome, patient, and actually knew about the motorcycles he was selling.When it came to financing, Valerie can't be beat anywhere. I have never, ever been to a vehicle dealership and entered the finance office with everything already settled and ready to sign! No haggling about extended coverages, undercoating, blinker fluid changes or any other nonsense. In-sign-out-done. Bam. You will never do better than Factory Powersports.
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July 2023 by Joe Platz
Called and got the paperwork started from Arizona. Brandon was really easy to deal with and helped me with a spark arrestor silencer that he ordered and had it when I took delivery. I picked up a 2023 yz250x and it's everything they said it was.The sales person in the floor helped me and the parts guys helped me with advice and tech support with a different bike. From the first call to the loading of my bike this place is what every shop should be and when I need another I'll drive the 3½ hours to you.The show room had it all with something for everyone!
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June 2023 by Brad Cool
Drove down from Colorado to buy an XR150L from Keith in sales. They didn’t tack on any bs fees and the experience was super easy. I was in-and-out within an hour and they even helped me load the bike for the drive home!
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June 2023 by AtomiCSwift T.
A great dealership with excellent customer service. Brandon is the best, thanks again for all of your help.
