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October 2023 by Larry P.
terrible dealership...do not trust these horrible people.donny donovan salesman and candace abbott finanace mangaer ripped us off for thousands on useless warranties..how do these people sleep at night..run super fast
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September 2023 by Adam R.
Hey y'all! Share this with your family/friends. If you're looking for a car to buy Stephen Wade Honda is not the place to go. I've been getting dragged for a car I was interested in buying for today would be 3 days. They tried the whole "bait and switch" crap. They also lied to me about my car being posted for sale on their website before I even closed the deal with them. They also failed to mention to me that the car I was interested in was in an accident. "It did not mention nothing about the accident on the sales sticker in the lot or did the salesman even offer to show me the car fax. This is absolutely the worst customer service I've ever experienced and I highly recommend y'all spend your money elsewhere. I'd like to point out. Why would you say "it automatically does that in the system" "We are even selling yours" when the vin numbers match my car couldn't even keep to one lie so you lie twice?
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July 2023 by J T
Should learn a smidge of customer service. Why would you start helping the person behind me in the middle of helping me?? I didn’t even need much.
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June 2023 by Scots Smith
Great place to get a service done on your Honda service on Saturday is the best,Henry Paine is a great employee and should teach his style of customer service
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June 2023 by James Lakner
Nice people. Fixed it, and sent me on my way.
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March 2023 by Eileen D.
Do not expect even a reasonable trade in value for your car. Expect they will include unexpected fees for insurance you didn't ask for or want, but this will not be explained either. Expect a fight, expect old school all day to do the deal. They will not budge on anything, eventually they gave a somewhat tolerable deal on our trade in, but not after grilling by two sales managers. Of there is anything at all wrong with the car you want to buy expect them to do nothing. Including no spare tire. They will also claim they re doing all the giving, really on what? Super low ball offer, just go elsewhere! Salesman knew next to nothing about the car we purchased, he was really nice, but....a fight to get them to remove 600 tacked on to the sale for nonsense insurance, then another 500 for nonsense insurance. Added on that had to be removed from the contract. Examine the deal carefully if you don't want to get soaked for unnecessary insurance. Super funky shady dealer!!! To be more clear, crooks. The bank offered to dispute a 500 dollar add on the dealership demanded in order to purchase the car. It's unlawful and the bank now disputes this and covers us. Charge removed.
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January 2023 by ali Yildir
Very good and organized every time I travel from page az to st george for my car maintenance,,Steve and his crew will give me best service thank your guys I appreciated
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November 2022 by Anthony Ibarra
I have a 2019 Honda Pilot VMI mobility conversion. Ended up here during a road trrip when every dash light lit up. The service center was able to take me in 30 minutes earlier than the appointment I made online. The staff was super knowledgeable. They recognized it was an issue with a modified part they did not have access to, but they were still able to find a safe solution and get me on the road with peace of mind in the same day!! Very grateful to the staff for saving my road trip
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November 2022 by Tripple123
very friendly and helpful
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August 2022 by M I.
My sales rep was Clint, he is the best in the business and was great to work with. Other than Clint, I bought a used car from the lot went and got it checked and it was low on coolant, so I asked one of the technicians to top it off before I drove off the lot. He looked at it and said no that's where it's supposed to be, as it was under the minimum line... so I left it. A week later driving to California I got stuck in the middle of no where because my engine was over heating, new technician said I hardly had any coolant. Now a few weeks later, other issues are popping up. I'm not upset about the money I've been having to spend for repairs I'm more upset about my time getting wasted when I thought what I purchased was a reliable car. Their service center is supposed to check the car and go over an entire list before selling, not sure who this technician is but I guess he got lazy on my car. So I'd for sure get whatever car your looking at checked else where
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June 2022 by Larry H.
what a very plesant service dept to work with,Greg V was fantastic.As a professional with 50 plus years in automotive and a warranty administator for the 10 years this company is top tier and with advisors like Greg V ,always know my customers are in good hands.
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March 2022 by Candace T.
Best dealership experience I've ever had. We had an issue with our wheel liner driving from LA to Zion, and they helped us out quickly, last minute, and got us back on the road safely. Everyone was really friendly and helpful.
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December 2020 by Mike B.
Well, the wife and I returned to Stephen Wade six years later. They're still remarkably shady for a business in a predominantly Mormon town. Took a vehicle for a test drive. Noticed the gears ground shifting to third gear. Salesperson had his manager drive the truck. HIS response? Well, I got it to do it one time when I didn't push the clutch all the way down. Mind you, I'm a former truck driver and firefighter. I've driven A LOT of manual transmissions. Told the salesperson to let us know what the service department said. He called back, advised the service department WAS AWARE of the issue and that they had already decided it was TOO EXPENSIVE TO REPAIR before selling. This was supposedly a "certified" pre-owned vehicle.I think we have had enough of Stephen Wade. There are several reputable dealers in town. Why go somewhere you know you have a near 100% chance someone is going to lie to you in the purchase process?
