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June 2025 by Esteban Cuellar
April in jewelry in St George Utah definitely went above and beyond for us she's definitely a keeper thank you!!
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May 2025 by Golfer611
Small location
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May 2025 by Michael Foti
It has been years since I visited a JCPenny store. We were looking for bed pillows and not bottom shopping. Nice selection, very clean and well organized store. Checkout person was super nice and worked with us on comparing their Internet Mother’s Day specials versus their in store door buster pricing. We ended up with a combination of both. Neat going into a store especially when there is a need to touch the merchandise before purchasing.
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April 2025 by Bones
Absolutely unacceptable behavior from staff.
Staff named Live with curly black hair stated she “knew how to read” when I didn’t understand why they couldn’t honor the sale of an item. Above the sale item had the direct sign showing sale price! And they would not honor the price.
They were rude, unhelpful, and unprofessional. Absolutely disgusting customer service. I do not recommend this store at all.
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April 2025 by Gamble
Not the way it use to be,but those days are gone
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January 2025 by Kassie Esplin
My kids got me a very nice robe for a Christmas and the store (an out of town company) forgot to remove the ink tag. Debbi and Aracely at your St.George JCP location went out of their way to help me. I really appreciate their customer service and friendliness.
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July 2024 by Sue Baker
When it's 108 outside it would be nice to have air conditioning in this store it's miserable ???
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July 2024 by Lilian Taylor
I bought a pair of shoes for my daughters we’d, I wore them for maybe 10 or 15 minutes. I received horrible blisters on the back of my heels, I didn’t even get to walk down the isle wearing them, I tried them on, walked around in them, but with the heat my heals turned red and tore, I attempted to return them and the manager stated , “ I can’t resale these.” I know they could have been sent back to the manufacturer for being faulty made, and gotten their money back. No wonder JCPenney is going out of business, every where else. Terrible service.
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July 2024 by Yolie Lucatero
Love shopping and great customer service. Great savings.
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June 2024 by Katie Pelton
Customer service was very kind
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May 2024 by SCOTT SMITH
Jewelry dept....course, did not have the sale item. But had something a bit more expensive!!
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April 2024 by Jordyn Lee
Monique in jewelry on our visit was more than exceptional!! She was so nice and informative! She helped us get exactly what we were looking for and somebody needs to give this lady a raise and a promotion! She's definitely a great sales gal!!
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February 2024 by Traci Archuleta
Just had the WORST experience at this store. At closing, they locked the doors too early and corralled people to the exit furthest from my (with two childrens) car. Because there were no customers, and employees were just standing there, I told them they should be able to just let us out. The employee very rudely said “not my problem”. I was appalled. I asked for her name. She said “you don’t need to know my name”. You guys, this is real! And then she said her manager was right there, beside her, when I said I wanted to talk to a manager. The manager was just as rude. I can’t believe the rudeness! The one other customer in the store even said “wow”. I will never shop there again. And I WILL tell everyone about this experience. And it wasn’t even closing time yet!
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February 2024 by Paul Ogilvie
Not greeted warmly, was told that they were closing in 30 min. and did not help me find what I was looking for, had poor selection, and when I was walking out the door the staff told me that I was lucky she was there to let me out, and it wasn't even closing time.
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February 2024 by John Comfort
The store has sure been updated. About time.
