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September 2023 by Paul Thurman
Just wanted to take a moment to shout out for the incredible team at Key City Insurance. The staff are knowledgeable and also patient in answering all your questions. If you're looking for an agency that genuinely cares about you, look no further!
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March 2023 by tigo tigo
Great rates!
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March 2021 by Jeff Barlow
Never got back to me when I contacted them. Wow great service.
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March 2021 by Jason Foote
I've been really really with key city. They are our agent for bear River. They have been great
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March 2018 by Brandon Pappas
I have been with them for about a year now. They are quick and respond to everything, oh and have cheap rates.
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March 2018 by Jack Jones
I changed my coverage to one car, a 2017 Acura RDX and I was to receive a new monthly payment amount. I am still waiting for figure.
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March 2017 by Emily Preston
I have only ever had over the phone encounters with the agents at Key City. Every time I have called my call has been answered in a timely fashion. My questions have been answered or resolved promptly. And I was never given the run around. I primarily deal with Dustin the the St George office; he is very knowledgeable and helpful in all of my insurance needs. I have my auto and home owners policies through them. I highly recommend using them for your insurance needs.
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March 2014 by David Johnson
I go to the new location in West Valley City and I am always greeted within moments of entering the office by a helpful, friendly staff.
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March 2014 by Marie Loveless
This rating is regarding an employee of key city insurance. My loan officer recommended Key City for my mortgage insurance on an income property I purchased last year. I can't say enough about a specific agent named Yurim. One day I received a call from Yurim informing me that my service was being canceled because Wells Fargo was not sending them any escrow money. Odd that wells fargo didn't call to inform me of this. Wells fargo was sending the check to the wrong insurance provider and as a result Wells Fargo added lender placement insurance to my policy($2900 worth). After spending 6 hours on the phone with different Wells Fargo reps I still could not get anyone to understand the problem or submit a refund. Out of desperation I ended up calling thee St George office and spoke with Yurim. After 10 minutes she said that she would handle everything. I received a phone call from her that evening informing me that she had solved the problem and that Well Fargo would be crediting my account( which they did). Recently Wells Fargo attempted to charge me another amount. I made the mistake of calling Wells Fargo again for 3 hours and then remembered the wonderful agent that had helped me before, She helped me again after 5 minutes. I will not make another property purchase with out going through Yurim. Thanks Yurim!
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March 2014 by Alisca Warner
I've known Karl for years but the service he provided me AFTER business hours while I was buying a car was AMAZING! I was in dire need of new insurance since I had been covered by my parents insurance for my previous car and the insurance agency was unable to be reached. Karl (owner of Key City in St. George) was able to get me coverage and e-mailed me the information I needed to be able to buy my car. All of my insurance is with Key City Insurance and I know I am well taken care of!