-
March 2024 by Lauren Lovato
I have been to this Kneaders twice since moving to St. George, and neither time was a great experience. Today, we ordered french toast and were told it would be a minute. We didn’t mind. When we finished eating, my husband went back up to the register to see if they still did their “all you can eat” french toast, and was met with an eye roll and a sigh. We are college students who don’t get to eat out very often, and if we have the chance to, then we would like to be able to take some food home for later. I also work in fast food and I know it can be annoying if someone asks for something while you are busy, but it was relatively quiet. I know that it doesn’t cost anything to be nice. The place smelt like sewage and bleach, which was kind of unpleasant. At least the french toast was good (despite it having hair and eggshells in it…)
-
March 2024 by Leslie J
FOUL!I went to this location yesterday and it was disgusting. There was plenty of staff and only 4 customers in the store. I believe one person was actually an employee on a laptop. The store was so dirty. All garbage cans filled. A dirty cart just sitting by the front door. Boxes laying out. There was even garbage in the parking lot. But what got me was the bathroom. It stunk like sewage!!! It was so foul! And the walls were dirty with brown smears all over the stall. So gross. I did not eat here, nor will I. If the store is this dirty on the outside then what is going on in the kitchen? If employees don’t clean the bathrooms or the dining room then I doubt they are cleaning the kitchen. But seriously, what is going on with the intense sewage smell in the bathroom?
-
March 2024 by Collin
The inside of the restaurant needs a good deep cleaning. It was extremely dirty, which made the experience of waiting for the food less enjoyable.
-
March 2024 by Brian Boyd
No. I went once and waited 45 minutes in line to place my order. Fortunately, I was only just outside the door in the light rain. Many of us crowded inside while the poor saps coming late had to stand in the rain. And they did! I don't get it.This was lunch rush and there is no way you can get lunch and get back to work. Even the pick up orders were stretching to an hour. People showed up to get their pick up order and there was nothing on the counter. Five people waiting because they thought calling ahead would help them at Kneaders.People in line would try and engage someone, anyone, behind the counter. I think we all counted one drive up/register/sandwich maker lady in front, a guy in back making other things, and some woman behind the counter wandering around looking busy but confused. She belonged in a Dilbert cartoon.Over an hour after walking in, I got my sandwich, but there was no where to sit. I took it and went home. Wasted half an afternoon for fast food.McDonald's is better. Even better, I'll just buy the Focaccia bread, turkey, lettuce, cheese, avocado, and make some aioli sauce. It'll take me about the same time and taste as good, or better. And it won't p|$$ me off.
-
March 2024 by David Carter
Great pastries and
-
February 2024 by Cachet Tobler
Almost was sent with a bitten into sandwich!!I just got back from picking up my online order at the Bluff street location. I ordered 2 mac & cheese, a mac & cheese sandwich, chicken croissant sandwich, 2 chocolate bombs & a lemon tart. It told me it would be done at 1:58. So I was there at 1:55, I waited for 30 minutes nobody helped or talked to me. The lady working the register was older with reddish hair, she was all over the place, the lady in front of me had to come back a couple times cause she was missing some items & she was given the wrong sandwich. she said she took a bite & saw it was a mac & cheese sandwich & not her tuna melt. so the bit into sandwich was put back on the counter, then I asked the cashier if my order was even ready yet after waiting 30 minutes, she said oh did nobody talk to you we are all out of mac & cheese. I was very upset waiting 30 minutes to be told that! so then I asked well if you are all out how did the lady in front of me get mac & cheese, she said she would double check,guess what they had plenty! And mine was already ready just sitting on the counter! So I watched her start bagging my order & she put the bitten into sandwich in my bag!! I asked her if that was the eaten one, she opened it & tossed it in the trash & had them make a new one!!! Then she started to put a chicken panini in instead of the chicken croissant! I had to stop her again!!!. Then I checked my bag she still forgot the bread & my desserts. The whole thing to pick up my order took 1 hour!! One lady just wanted to buy a loaf of bread she stood at the counter waiting a little over 20 minutes, she just left & alot of customer's said they weren't coming back & customer's apologizing to me seeing all that I went through.
-
February 2024 by Samuel Davenport
Takes way too long. Not really the employees fault since it looks like management is running a skeleton crew, but it was still frustrating how long it took. If I have an hour of time, I should be able to pound my food quickly before hustling back to work. Didn't really have that time though. The food unfortunately was not worth the wait either, which is too bad.
-
February 2024 by Jeffrey Stratton
The soup and sandwiches are very good. It took a little longer to get the order, but not a big deal. They forgot a couple items, but were very quick to fix it. Overall, a good experience.
-
February 2024 by Connie Smith
The food was good but service was slow. Only three employees and it's always busy in there. The worst thing tho, is how filthy this restaurant was. I've eaten there before and I've never noticed it being so dirty. We change tables 3 times because they were so grimy. at the drinks counter there was an urn for hot water or tea that look like it hadn't been washed in a month. There was sticky gooey looking stuff handprinted all over it. The first table we sat at had something stuck on it and just messy. I got napkins wet and cleaned the table off myself but there were crumbled up chips on the floor and the window ledge look like it had not been cleaned out in a month either. total grime and food particles all over it. We started to sit at another table But my friend had to go wash her hands after pulling out the chair because it was so gooey on the back. Finally the third table we sat at was sort of clean so we ate there. my friend At one point went over to look at the aprons that were for sale. One of them was filthy on the front. I don't know if some little hands and touched it or if it had been used in the kitchen and then put out for sale. That's kind of what it looked like. And there was no way we could add our garbage to the garbage bins. They were totally overflowing with trash falling on floor. We just stacked ours up on top of the overflow. Very disappointing visit to this restaurant that we've always enjoyed in the past.
-
February 2024 by Amanda Caton
Food was lousy. Coffee was terrible. Service was slow. And the server poured hot coffee on my husband‘s hand. We likely won’t go back.Edited: the company asked me to email them about the issue and I emailed them and they never replied.
-
February 2024 by Heidi Ferring
Kneaders has great food! Anything I've ordered there has been excellent ?.
-
February 2024 by Brittney Swonson
I ordered on the app as I've done in the past. Went through the drive thru to pick up. Now it was a Friday evening with about 3 or 4 cars in front of me so I understand it could take some extra time to get through but the service I received was horrible! Told the person at the speaker I was there to pick to which she said to go ahead and pull up. The wait was extremely long but I understand. By the time I got to the window we'd waited about 20 minutes after the order said it'd be done but that wasn't the problem...the girl at the window opened it and asked me how she could help me. I was like seriously?! But I calmly reminded her of my order and away she went I thought to make. But the longer I sat the more frustrated I got. Sat another 30 minutes where inside it looked like I got totally forgotten about as I saw her and one other girl helping all of the people inside. Finally just as I was about to pull around to cancel the girl hands me my order. There was no apology for the wait! No apology for being forgotten about! Not even an acknowledgment that I was still nice and thanked her even though she didn't deserve it! Luckily the food was good but clearly something with the service needs to change! And I didn't even add the fact that they said they were out of one of the bread and the lights surrounding the building didn't come on so it looked closed. Very unwelcoming!
-
January 2024 by Madelyn Whisenant
This is the second time I’ve waited nearly 20 mins for my food in the drive thru.
-
January 2024 by Snazzy T
Update: I sent an email to the email address. Their solution was for me to download the app and they’d add credits/freebies/something. I declined the opportunity to add another app to my phone, and was therefore told that there was nothing they could do.We had a Turkey sandwich on a croissant that was pretty good. The staff was friendly but the service was slow. Not a big deal. I also order a sugar cookie and bought 3 different loaves of bread and orange rolls. Those were all a disappointment. They were dry and seemed to be a few days old, instead of fresh. They will likely all sit on the counter for the next week, untouched, before they get thrown out. This is our first time back at a Kneaders in probably a decade (lived out of state), but we won’t return.
-
January 2024 by Janell Feller
Fun place with delicious
