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February 2024 by Kade Leishman
Came in for a problem I was having and the guy did everything he could to help me. Really appreciate it.
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February 2024 by Maria K Todd
Friendly and helpful
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February 2024 by Rose Waletzko
i think this has been my last straw with this company. i only get two weeks of service, but i pay for 4 weeks. i was told if i insured my phone; id be able to get a replacement for $100. this was also not the case. i was told id be eligible for an upgrade after 6 months. this was again, not the case. i now have no service when i’ve paid for TWO MONTHS WORTH in one month. my bill goes up every cycle, my connection is horrible all over town, and anytime i try to call the store i have to talk to someone from 611 and i think we all know how that goes. truly beyond disappointed! i’d recommend going to verizon instead!!!
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January 2024 by NOLA HOPE WILKINS
I came in very disgruntled ready to return everything. I wasn't told about my bill being that high or a rebate card. I met with Aiya, and she did wonders for me and I'm very pleased with what she has taught me. I am very as I leave the store.
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January 2024 by melody herrmann
The guy was so nice he helped with everything I appreciate it
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January 2024 by G S
Total poo! They made the mistake but it cost us 70.00 to re-stock. We called cooperate and they said go back to the store. Wasted an entire day!
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January 2024 by Kasen
Came in to set up a new line and phone. Employee was no help whats so ever and called me “little guy” as I asked for a manager. Only thing half way decent about this place would be the manager. He seemed to be knowledgeable and did nothing but help.the best he can to help. Place smelt terrible and took 45 minutes to even see someone. Definitely recommend elsewhere. Completely swapped carriers after this.
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January 2024 by Gig T.
Little bit of a wait, but Chris at the 700 South store was great! Patiently helped us thru several problems. Very patient and considerate.
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December 2023 by RyLee Flocken (RYDOG6261)
Got helped by Tyler today and he was amazing! He was knowledgeable and offered the absolute best customer service! Would recommend you go see him for anything you need at T-mobile! Thank you again! (:
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November 2023 by Paul Ford
Tyler is a consummate professional. He knows every little nuance of every phone; its uncanny. He made T-Mobile a very pleasant experience for me today. I feel like he really hooked me up today, made me feel seen and heard as well. Thank you.
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September 2023 by L L.
The music in the store is horrible. Mostly rap crap. Painful to listen too. Employees are helpful, but the music is so annoying.
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August 2023 by Jacob Johnson
Here to complain about the coverage not the store. You are better off using a flashlight and Morse code to communicate with someone. Service is so bad I might install a land line. Coverage is more spotty than a Dalmatian.
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July 2023 by Amanda Dalling
They were great, there were lots of people in the store but I was still helped quickly. No complaints.
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May 2023 by Summer l.
The staff at this location exceeded any expectation I had. Enrique and Tyler took their time trouble shooting and explaining solutions for our devices. They give exceptional customer service even if when there is no purchase taking place.
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May 2023 by Andrea Johnson
Everyone working at this store was very helpful in dealing with an insurance claim. But, Chris went the extra mile for us! Thank you Chris at the 700 South Store.
