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December 2023 by Jason Meseke
Showed up 2 days in a row to the shop being closed on made up hours. Thanks for wasting my time. Your website said open, your phones said open, yet I show up to a closed store.
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December 2023 by Brittney Meseke
I’ve showed up twice now to buy 2 new phones and they’ve been “Closed” during business hours. No sign stating it. Just making up your hours is super disrespectful to peoples time. Now heading somewhere else to spend my money. Thanks guys ✌?
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December 2023 by Connie Johansen
I went in today to a TMobile on Bluff St in St. George Utah on11/28/2023 and a young man named Jus helped me he was great. But all of them were also. Very smart and officiant young men. Was way busy but they help them all. Then he set my new Wi-Fi up and programed it while helping another person. I was totally impressed a shout out to your company and experience of your staff and courteous to all of us .Thank you for that Jus.They all need a bonus .Your tech support is awesome also Thank you very much.Connie Johansen
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December 2023 by Anne L.
My phone had just gone completely black while I was out on a hike in Snow Canyon State Park. Not being from the area I was scared to death it wouldn't be able to be fixed.. I was able to find this T-Mobile store in St George and Josh took control and said "I think i know how to fix this." Within 5 minutes my soul and my phone were both restored.. just standing in line watching these two young guys handle each customer ahead of me, I was impressed by their patience, kindness, and willingness to help. Thank you!!
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November 2023 by John Vrlec
As a 2 plus years customer, the service and price are excellent. The staff ar the store off Sunset is like Lead Zeppelin, Dazed and Confused! I understand a recent mass resignation/firing occurred. For TMobile, I pity the fool who has to go to that store!
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November 2023 by Becky Rivera
Ever since the store was closed for a while, the experience has been terrible. I feel like I was rushed out, with no answers, and the employees were either new or incompetent.I miss Daniel, and the crew who knew what they were doing.
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November 2023 by Scott DeBoer
not a tmobile store. "authorized retailer" that's run by a 3rd party for additional profit
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November 2023 by Devin Booker
TERRIBLE STORE. I went here for help and was basically walked to there. Door 2 employees were VAPING in the store as if we weren’t there. AND whoever the upper management dude is the wife shirt. Total unprofessional was telling them to add stuff to account so they would hit goals. WITHOUT CUSTOMER PERMISSION. DONT GO TO THIS STORE. ME AND MY WIFE SWITCHED TO VERIZON.
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October 2023 by Lexxa Bakker
Management has gone so downhill the past few months. I’ll be switching to AT&T
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October 2023 by Alyssa Staheli Hanks
Not even open wasted a bunch of time driving over there.
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October 2023 by Aubrey Tanner
Anthony was so nice and helpful his customer service was impeccable.
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September 2023 by Madison Mcmillin
Andrew was fast and kind when helping me. I love T-Mobile. They have always been so good to me and I’ve never had any problems! I’ve been using them for years and won’t go to anyone else. Highly recommend for your phone needs!
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September 2023 by David Jackson
This store is ok but t mobile in general since acquiring sprint has rapidly became worst cell phone company constantly chech your bills for fraudulent charges
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August 2023 by Denise Morgan
Huge thanks to Manny for helping me get our at home internet ready to go. Such professionalism and patience is rare these days.
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July 2023 by Evan Hansen
Josiah was very friendly and helpful, but the girl with no name tag was more disrespectful to customers than I have ever seen. She would ignore an old man trying to receive help.
