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January 2024 by Vicki Knight
I’ve had a monthly unlimited plan for over two years now. I recommend giving them a try if you haven’t yet!
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January 2024 by Bob & Jen T
Typically crowded but an excellent car was and very friendly workers. The vacuums always work efficiently.
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January 2024 by Christian Williams
I’ve been in and out of town lately and the company office has been very good at working with me. I was on the phone with Ashland today and she was most kind and accommodating.Every location I’ve visited has bent over backwards to help me leave with a clean car and a smile on my face. My expectations have been continuously exceeded during my 1.5 years of membership.Thanks to everyone.
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January 2024 by Shontay Anderson
I absolutely love having a membership here. The services work well, the customer service is top notch. The owners are amazing and kind individuals.
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December 2023 by Rickine Kestin
They run great deals and my car always co.e out clean.There machine ripped something off my husband's cadillac and they fixed it right away.We have been going since they opened.
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September 2023 by Allen Huston
Great place to get your ride cleaned up after a hard day on the road.
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September 2023 by Ken M.
my experience with the Manager was a huge negative. Fortunately customer service person apologized on behalf of the costco location manager and arranged for the resolve of my request acknowledging it should have been easily taken care of on location.
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September 2023 by Angelina Benson
Normally, I probably would’ve given him a four or five star rating but my last experience with them wasn’t the greatest. My keys were around my neck on my lanyard and they got sucked up in the vacuum. I found an employee immediately told him what happened he said he would get them for me and be right back. I waited in the heat for well over a half hour with a three year old no one came Had to go inside find someone else. I explained that and I had a little bit of an issue, so I understood that part no judgment there, but I didn’t feel that they really cared about resolving the issue. She looked in the one vacuum by me but never got the keys to me she said she would have to shut the whole thing down and couldn’t to find them and took my name and phone number and said she would call me when they close at night or the next morning it’s been like a week I still have not heard anything I even tried calling and nobody got back to me so I was out a house key and the keys to my safe, which hold my medication not something I could be without so I am frustrated and upset about that. I understand that part of it is on me yes but part of it is also on them they work there. They told me that they would get them in that they would contact me and they did not do so, so I just wish that they cared about a customers experience a little bit more than one on Sunset great never had any issues. If I did have a problem, they always resulted quickly and efficiently. This is my first time going to the one in Washington. I was not happy.
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July 2023 by Thomas Fierro
Fantastic cleaning! Their all purpose cleaner at the vacs is amazing! Cleaned my windows streak free! Being a smoker, says a lot! Best window and dash cleaner I have ever used!
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June 2023 by vennessa cunningham
Thanks for the great service! Went through the wash and still had bugs on my car. They sent me through again free of charge,no problem! I'm one satisfied customer!
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June 2023 by John Morris
Always friendly and helpful the staff here is great! We wash our cars once or twice a week, depending on the weather and the bugs, and are happy with our family package!
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June 2023 by S P.
Waited at the gate for the worker to stop socializing with the driver in the grey VW Passat. Their gate was up but mine was waiting for them. Then I got to wait more while the lady inside the car wash socialized with the VW driver. I only got the passenger side sprayed and washed (scrubbed) unfortunately the bugs and dirt didn't decide to only be on half the car. Then to make this visit so much better. The vacuum area was blocked off. Maybe for maintenance. I'm sick of the long lines, inconsistent service and lack of professionalism that is the norm here. I'm canceling my membership. Use that nation duck car wash.
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April 2023 by David C.
went to the Tagg-N-Go in Santa Clara on Apr 28th. I heard a thump in the pre-screening and saw an employee with the long broom brush bend over and pick something up off the ground and hand it to another employee. I thought she dropped something. Unbeknownst to me, it was the vehicle emblem which was sheared off the rear door. After arriving home, I noticed the missing emblem. I went back to the site and got the run around from the site mgr who had not been informed by his employees of the incident and would not provide his name. Bottom line: talked on the phone to the customer service employee (J..), who refused my claim stating the emblem fell off the car.
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April 2023 by Holly M
The worst car wash company ever, they will damage your car. They hit your car with brushes aggressively and they scratch your car with that nozzle purposely.
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March 2023 by Mike Weldon
Sadly we have been monthly plan customers since they opened. The last 3 times we have used the wash were bad. Today especially. We pay for the works and only received a basic wash. Maybe time to try another wash.
