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July 2025 by Brit Mansell
Had a tough experience today activating a watch. The entire team there was super friendly and extremely helpful. They did a great job with a tough situation.
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July 2025 by Jef Keegan
It's nice to go to a company store. They helped me with the phone issues. The local stores are not allowed to help. The parent company's do not want the employees to help, only sell you something. The online help is very hard to understand because of their heavy accent
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November 2024 by Ken Strong
I went there for help on a problem I was having updating my account which they couldn't help me there so they put me on the phone which took along time waiting I would have given 5 stars had I not waited so long.My problem was solved. A human on the phone, not an AI, thank goodness!
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November 2024 by Barbara Blair
I am sure this was the easiest switch I have ever done. We all got the phones we wanted and left elated. Thanks, Darius, for making things so easy.
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October 2024 by melissa bushman
I went into this store needing help with two issues. The female employee clearly did not want to be there, and she had no interest in actually helping customers. She made no effort at all to help me, and when I left the store, neither of the issues was resolved. I recommend everyone stay far away from this Verizon store.
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October 2024 by Jeff Erickson
Very knowledgeable, helpful, and organized. I've been visiting this store for over 10 years, and they always strive for great customer service.
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September 2024 by blair p
Darius was awesome, made the entire process painless, and was very knowledgeable about the plans and devices!
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July 2024 by Tom Calder
I have a Verizon phone and needed some answers. I found an employee who was able to answer all my questions.
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May 2024 by DentalDoc
Steven was super helpful! Way to keep a long term customer happy with excellent service!
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January 2024 by Google user
I am not one to leave negative reviews, but I would give this place negative stars if I could. I stopped in the store to take advantage of one of their heavily advertised promotions going on. However the order for my phone was unsuccessful \\u0026 the employee did not even tell me. I left the store thinking I had a device ordered. Took a day off work to be home to sign for the arrival of said phone. Ordered accessories for this new phone. Just to realize on my own 3 days later that there was an error in processing my order. He should’ve caught that in store. Instead however, I spent 3 and an half additional hours on the phone with “Customer care” being transferred around SO many times. Just to be told over and over again they could not help me. So now I’m left with no phone, and all the accessories.This is not a company who takes pride in HELPING their customers, they just want to keep you locked in on contracts \\u0026 take your money.
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December 2023 by Raivyn Nez
I am not one to leave negative reviews, but I would give this place negative stars if I could. I stopped in the store to take advantage of one of their heavily advertised promotions going on. However the order for my phone was unsuccessful & the employee did not even tell me. I left the store thinking I had a device ordered. Took a day off work to be home to sign for the arrival of said phone. Ordered accessories for this new phone. Just to realize on my own 3 days later that there was an error in processing my order. He should’ve caught that in store. Instead however, I spent 3 and an half additional hours on the phone with “Customer care” being transferred around SO many times. Just to be told over and over again they could not help me. So now I’m left with no phone, and all the accessories.This is not a company who takes pride in HELPING their customers, they just want to keep you locked in on contracts & take your money.
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November 2023 by Timothy Wheeless
Painfully slow. Once I got helped things went all right.
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November 2023 by curtis strong
This has nothing to do with the location, but the service of area. I have lived in st george ut 84790 since 1997. My service has never been as bad as it is now. I pay for 5g but Im luck to get a single bar on lite. That goes for Cedar City and Beaver UT. What is the problem? You claim to have the beat area coverage but my co-worker who is on ATT and he has better coverage when I work.
