-
October 2023 by Mr Not So Average
Dear Zumiez Store Management,I am writing to express my disappointment and frustration with my recent shopping experience at your Zumiez store in Saint George, Utah. On October 18th, 2023, I visited your store with high expectations, as I had heard positive reviews about Zumiez's products and customer service. However, my experience left much to be desired.Firstly, the store's cleanliness and organization were subpar. The aisles were cluttered, making it difficult to browse through the merchandise, and the displays appeared haphazardly arranged. Additionally, the staff's lack of attentiveness was evident, as I had to wait an extended period before receiving any assistance. When I finally did, I found the employee to be disinterested and unhelpful.Secondly, the customer service I received was far from satisfactory. The salesperson I interacted with lacked product knowledge, unable to answer my questions adequately, which left me feeling uninformed and frustrated. Furthermore, the checkout process was sluggish, as there was only one open register, resulting in a long wait to complete my purchase.Finally, I had concerns about the inventory. Several items I was interested in were out of stock, and there were no clear indications of when they might be available. This left me with a sense of uncertainty about Zumiez's commitment to maintaining a well-stocked store.Overall, my experience at your Saint George, Utah store fell far short of my expectations. I hope that you will take my feedback into account and consider implementing improvements in store organization, staff training, and inventory management to enhance the shopping experience for your customers.Sincerely,Mr. Supercalasuperkindagay
-
September 2023 by Kurikara99
$20 for a Bent par of sunglasses poo poo garbage??
-
July 2022 by Julian Spam
great, workers were kind and helpful. definitely coming back
-
June 2022 by Phaedra Clair
Love this place, best spot to find hackey sacks! Board selection is dope.
-
June 2022 by Javier Munoz
Workers were great and helpful.
-
June 2022 by Debbie Kerrick
Over priced
-
April 2022 by Brock Dyches
Most of the employees there, don't know about skating so asking for skater tips is bad and they wouldn't know much also everything is so expensive and they put down your local skate shops and those normal skate shops actually care for skaters, if you're looking for a skateboard or skating tips, don't go there
-
November 2021 by Eva Sanchez
I've enjoyed this store for many years but I've never found the items on the shelves to be for anyone older than pre teens but maybe that's just me. We have bought a lot of hats here and lastly some items are here for months and months like the shoes, maybe they should mix it up a bit but that's just my opinion
-
August 2021 by Aston carlson
I had a great time shopping here everything was on sale and I had amazing help all the employees were super friendly and one of them being Rex he's super chill and gave me so much help. I got new amazing clothes and shoes and a new friend highly recommend.
-
May 2021 by Gs S
Great sales!
-
May 2021 by Tierra Chawa
Is it me or the color of my skin? I thought this place would have some cool peeps. Nope, most of the employees are wack and vibes are not welcoming at all. I’ve went here multiple times and they are soooo rude. I feel like I shouldn’t ask for shoes sizes or help on boards because they are irritated. I shop locally now at the skate shop. Customer service is way better and more knowledgeable on their boards. Hope this helps someone else that went through the same thing as me. I hope they have a better day though. :)
-
May 2021 by Sarah rodriguez
Love EVERYTHING HERE!!!
-
April 2021 by Taylor Huntington
Couldn't hear myself over the blaring rap music, and the employees look high
-
April 2021 by Kaden Blake
Got my bearings there.
-
November 2020 by Kai creations
Really good place to shop