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March 2024 by Ray
Thanks to all the guys at Tanner especially Matthew! You got my daughters car back on the road very quickly!!!!
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December 2023 by Amanda Peters
This is an amazing place to get your car checked/fixed. They take their time to really find the problem and they fix it. The service is friendly, efficient, and professional. The only place I'll take my car.
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April 2023 by Adam Griffiths
These guys were fast, efficient, and honest.I took in my 2001 Rodeo thinking it had transmission issues, come to find out it was just low on transmission fluid.They Topped it off free of charge when I was expecting at least a traditional flush or a power flush.They could've taken me for a ride and charged me for unnecessary stuff, but they were honest and awesome with everything.I'll definitely be going back to them for any future transmission needs.Service: Transmission
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November 2022 by Joni Griggs
Ashamed to say I did not look at the BBB before taking my car here. Now after being told it was only the torqe converter and if anyone tells me the transmission is bad they are crazy. Well The transmission may not have been bad until they JB wielded my transfer case which in turn ruined the transmission. This is a very dishonest company. They know they did this and will not cover their mistakes. I immediately had issues with the vehicle as soon as a picked up and was told story after story and lied to numerous times. I took it to the dealer after the service manager told me he would be leaving the keys in the car and come get it. He was not going to work on it for free. Mind you my car does not lock with the keys inside. It was left right next to the road with the key on the seat and everyone had left. The dealer informed of the transfer case as soon as the had it tore down. Horrible company!!! Read the BBB before you go here!!!Service: Transmission
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October 2022 by Glenda Salas
My father in laws car has been there over a month. It has been taken apart and left. I cannot get anyone to answer the phone EVER. Voicemail is full. Too bad I have to rate any stars at all to post this. This business deserves 0 stars.Service: Transmission
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September 2022 by Taylor Roybal
The quality of service from this place was terrible! The problems on my vehicle were not fixed and the employee Matt had terrible customer service. 10/10 do not recommend.
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June 2022 by MARIN UDREA
Thanks God almost came to change my transmission fluid at Tanner and after reading the reviews (real ones not the 5 stars friends) change my mind because happened so many times to me b.s. owners' comments of fake apologies and how nice they are but reviews tell the real story. Sad that some business owners do not see unhappy word of mouth power.
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June 2022 by JR R
This by far is single handedly the best mechanic shop I've ever been too the customer service is above par the pricing is so beyond great they really care about your needs and do there best to get you running as fast as possible they really did me a solid by even taking my truck with all the work they got going on just hands down the greatest people Don and Blake are amazing people and deserve nothing under 5 stars thank you so very much I wish you both well and my business will always be yoursService: Transmission
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May 2022 by James Herpel
Great work . Great Folks there. Got my transmission rebuilt. Great warranty. Thanks to the team at the Sunset Tanner Transmission shop.
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August 2021 by Jessica Carter
ABSOLUTELY TERRIBLE SERVICE!! I would not recommend tanner transmissions to anyone EVER! I took my vehicle to them to have the transmission fixed, they fixed it initially and afterwards I noticed a leak, I took it into them to have the leak looked at and make sure it wouldn’t create further issues with the transmission that they had just fixed and was told it was no big deal and I had nothing to worry about. I took the vehicle on the freeway only to have the same thing happen with the transmission that happened the first time due to the leak that was “no big deal”. My husband was able to diagnose the issue and replace the radiator where the leak was coming from that caused the transmission to slip the first and second time. We decided to do this before taking the vehicle back to them to prevent further issues. Fast forward 7 months and my vehicle is still sitting in their lot in Sunset because they are saying the transmission issue was caused BECAUSE we REPLACED the radiator and won’t be covered under the warranty which obviously isn’t the case since we changed the radiator after the vehicle broke down the second time.. NOW, I’m going to say this loud and clear for the kids in the back - CLEARLY THE ISSUE WITH THE TRANSMISSION HAPPENED BECAUSE OF THE LINK IN THE OLD RADIATOR, NOT BECAUSE WE REPLACED THE RADIATOR AND FIXED THE LEAK AFTER THE VEHICLE BROKE DOWN THE SECOND TIME!!!! I have sent in proof that the radiator was fixed after the vehicle broke down and have been waiting on a resolution for a while now. I call frequently and have spoken with Matt who always says he’s going to look into things and contact me back but never does. Today I called and spoke to a different man at the Sunset location who said he wasn’t aware of any of this and thought the vehicle had been abandoned!!!! Currently waiting on a call back from Matt - won’t hold my breath.Service: Transmission
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August 2021 by Patrick Travis
So far so good. Work isn't complete yet but patient and thorough
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August 2021 by Heather E.
We need our son's transmission done. We were on a time crunch. They worked us in and our son's car is good as new.
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June 2021 by Cliff L.
Very frustrating place to deal with. My young son took his truck in to get an estimate and not only was the estimate ridiculous but they completed the work without anyone's approval. We have called several times and are not getting our calls returned. I have had the estimate looked at by other repair shops and am being told it's at least double what it should be. Truck is still sitting there and no one is communicating with us. I will never use this shop again. Hard lesson for a 19 year old trying to be an adult and take care of this himself. They have completely taken advantage of him. Even tried calling other locations and can't get anyone to return our calls.
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June 2021 by Derrick Hortin
These guys are great.
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May 2021 by Keziah Campbell
LEAVING REVIEW ON ALL LOCATIONS AS ALL TRANSIMISSIONS GO TO THE SAME SHOP IN SLC TO BE REBUILT AND PEOPLE DESERVE TO KNOW WHAT A JOKE THIS COMPANY IS! AN ABSOLUTE NIGHTMARE!!!!!!!!!!!! $7000 DOLLARS LATER STILL DEALING WITH SAME ISSUES. WARRANTY IS A JOKE AND THEIR WORK IS POOR AND SHADY. THEY WILL TAKE A MONTH TO "FIX" THE TRANSMISSIO ONLY TO STILL HAVE ISSUES FROM POOR WORKMAKSHIP! THE OWNER WILL GIVE YOU RUN AROUND AFTER RUN AROUND AND UNLESS YOU SIT IN THE SHOP YOURSELF THEY WONT GET ANYTHING DONE!!!! SAVE YOUR SELF MONEY TIME AND STRESS AND GO LITERALLY ANYWHERE ELSE!Service: Transmission
