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February 2024 by D M
The Food is normally great. However the service is normally poor. Almost everytime I come into the lobby it takes them a few minutes to acknowledge me. I typically come between 2-4pm and I'm usually the only one in lobby and sometimes there might be 1 car in the drive thru. The store has potential to be busier.
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February 2024 by Karla Silvester
They need to fix ASAP the speakers ASAP because on more than one occasion, I have not been able to place my order correctly because the speaker does not work or is in bad condition.
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February 2024 by Kage Palmer
I got a mushroom and Swiss and all of the mushrooms where outside of the sandwich and soaked the buns. The patty was ice cold and chewy for reasons I don't know. On top of that it is way over price and took 45min to get our food with one person in front of us.
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February 2024 by Beverly Jordan
My grandkids love this
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February 2024 by Anthony Beverley
My family and I got ice cream here, and it tasted sour, so we spoke with the manager. She said they were having problems with that machine and after tasting it herself she said it wasn't "that bad", that it only had a "little tang to it" and that it might be starting to turn. The manager wouldn't give me a refund and didn't replace any of the ice cream. While I was there, I saw then served several other people this ice cream. I would recommend this place to anyone unless you want some food poisoning.
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December 2023 by Suzanne Tracy
The food was cold, felt like they left it in the fridge for a hour and then gave it too me, took a good 40 minutes to get me a burger and some fries with only 2 other customers. And worst of all I watched somone drop ice cream on the floor pick it up and send it right back out to be eaten by some unknowing kid. Also they had the one person running the front that could not say a single word I could understand. Do not eat here
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October 2023 by Tiffany Porter
To be honest this was the worst experience I had ever had at Arctic Circle... the restaurant was completely empty other than an elderly couple with a young child. 2 cars in the drive thru. The girl who helped us at the register came to the register dramatically out of breath says something to the effect she is exhausted due to helping her co-worker run icecream because the co-worker has a sprained arm in a sling. I reassured her things will get better remember to breathe and placed my order. We waited 28 minutes for our order. Food was cold and over seasoned with salt. Restroom was not clean, there were flies
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October 2023 by Savannah Anderson
Everything about this place is amazing! Sweet friendly and helpful workers there who will do anything to help you have a great experience. The chicken, fish, everything is absolutely the best!
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September 2023 by Ashlie E.
Slowest service!! There were 5 different people working and they all were just standing around except for the older lady working the counter. We waited at least 20 mins once we got to the window but took at least 45 mins for the whole process
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September 2023 by Valerie
The food was excellent however it's the first time actually that I've ordered a shake and I expected it to be more tasty than it was but my corn dog was fantastic and the French fries were fresh and ? hot yummy.The service was outstanding, Thank you to the crew .p.s. $49.90 for the 4 of us on 2 malts 2 shakes 1lg Fri 4 corn dogs , could've had a nice romantic dinner with my husband instead ,oh well lesson learned !!
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August 2023 by Bridgett E
Ordered 2 sodas and 2 ice cream cones. Had to wait almost 20 minutes and repeat my order 3 times to 1 employee and 2 times to another; after I had already paid for it. Absolutely ridiculous!! Then neither of the ice cream cones were the correct flavor. Will not return to this location again!! This is not the first time service and food has been sub-par. Just keeps getting worse. It wasn't even busy. 1 car in front of us and none behind; until 10 minutes of waiting.
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August 2023 by Jocelyn H
The fried shrimp meal consisted of five shrimp and fries. The price was very reasonable and the meal was a good, typical fried treat. I ordered a small vanilla milkshake with caramel and chocolate. I only about drank half because something tasted fake. Overall, the price is cheap and the service is fairly quick -then again, I only had shrimp and fries when they specialize in burgers....
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August 2023 by Daris Kody Killian
One of my best experiences tonight in the drive through.Syracuse Arctic Circle has consistently been better than the other Arctic circles we have been to.
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July 2023 by Mystie Moyes
Tried the new Crispy Chicken BLT Salad & Huckleberry Lime Rickey. They were both delicious! The salad was huge, easily could be split & shared. Then to end it all with a famous shake. My favorite is the Moose Tracks!
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July 2023 by jackie Shi
There was only a car in front of me but it seems to always take awhile for them to get out the food. I had gotten a kids meal and a chicken strips meal and an order of cheese curds. I should have really checked the bag before I left. I got home and was missing the cheese curds. I would have gone back but I’m in the process of moving and was so exhausted I just wanted something quick to eat. The food we did get wasn’t bad my chicken strips were super oily though.
